Lorna Landells on the new workplace reality

-

“Office attendance is no longer in freefall nor in recovery mode.”

Context

Working patterns across the UK are beginning to settle as organisations reassess how their offices are used, according to Lorna Landells, a director at Remit Consulting, a firm that analyses workplace attendance and office usage trends. Her remarks come as new data suggests that office attendance has stabilised after several years of fluctuation following the pandemic.

Summarising the latest patterns, Landells said, “Office attendance is no longer in freefall nor in recovery mode; it is settling.”

Meaning

The comment reflects a new phase in how people use the workplace. After a period of sharp decline followed by gradual increases, attendance levels are no longer changing dramatically but instead reaching a more consistent level.

Landells’ observation suggests that hybrid working has moved from a transitional phase into something more permanent. Employees are not returning to pre-pandemic patterns, but neither are they continuing to withdraw from office spaces. Instead, a balance is emerging between remote and in-person work.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

Implications

A more stable pattern of attendance places greater emphasis on the quality of the office experience. If employees are choosing when to come in, organisations may need to ensure that time spent in the workplace is purposeful and supports collaboration, rather than simply requiring presence.

This also reinforces the expectation that flexibility will remain part of standard working arrangements. Employers that rely on rigid policies may face resistance, experts say, while those that design roles and workplaces around how people actually work are more likely to maintain engagement and trust.

William Furney is a Managing Editor at Black and White Trading Ltd based in Kingston upon Hull, UK. He is a prolific author and contributor at Workplace Wellbeing Professional, with over 127 published posts covering HR, employee engagement, and workplace wellbeing topics. His writing focuses on contemporary employment issues including pension schemes, employee health, financial struggles affecting workers, and broader workplace trends.

Latest news

NDA clampdown planned as government targets workplace harassment cover-ups

Government plans to curb misuse of confidentiality clauses aim to stop workers being silenced over harassment and discrimination.

‘Nearly half’ of UK workers fear robots could replace their jobs

Security risks emerge as the biggest concern about workplace automation.

Britain now an ‘overqualified nation’ with millions stuck in dead-end jobs

Millions of graduates are stuck in low-progression roles as rising qualification levels outpace the number of jobs that fully use their skills.

Sidonie Viala: Pay transparency won’t close inequality if negotiation still drives pay

The EU's Pay Transparency Directive is on track to arrive with a simple promise: visibility will bring fairness. But transparency only exposes outcomes.
- Advertisement -

Calls grow for working from home as fuel shortages loom amid Iran conflict

Remote work is being urged as fuel shortages linked to Middle East conflict threaten commuting, business operations and workforce stability.

Worker denied leave for 25 years wins £400,000 in holiday pay case

A tribunal awards nearly £400,000 to a worker denied annual leave for decades, raising concerns about holiday policies and employer compliance.

Must read

Rosie Evans: What benefits should businesses offer in the post-COVID world?

"From an employee benefits perspective, many of the schemes put in place by companies have been rendered obsolete or unsuitable for post-pandemic working."

Chelsea Feeney: Supreme Court decision for Women Scotland v Scottish Ministers – implications for employers

On Wednesday 16 April 2025, the Supreme Court handed down a landmark decision in the case of For Women Scotland Ltd v Scottish Ministers. What does it mean?
- Advertisement -

You might also likeRELATED
Recommended to you