Effective leaders are, understandably, viewed as key to organisational success. Good leaders are felt to improve employee engagement, productivity and retention.
There’s ongoing debate in the management world about the factors that contribute to making a great leader. However, in the midst of discussions that focus on technical expertise, communication skills and the ability to motivate staff, amongst others, the importance of charisma is often lost. So with this in mind, why is it such a crucial attribute for all leaders to possess?