Effective leaders are, understandably, viewed as key to organisational success. Good leaders are felt to improve employee engagement, productivity and retention.
Sky take on around 100 graduates every year across all areas of the firm’s massive business. The company is though, like many, facing challenges when it comes to sifting through the merely good talent, to find the best available.
Good collaboration between central planners and front-line managers is crucial to effective customer service, says Neil Bentley, chief knowledge officer, AOMi