With David Cameron calling on the nation to show the world how good our customer service is – the race begins to make sure we’re up to it.
In just under nine months the eyes of the world will be focussed on London, with billions set to tune in to the Olympic Games from right across the globe. But it’s the visitors to the capital, expected to be around the 10 million mark, that will really decide whether London 2012 and Britain as a whole is given the seal of approval, a seal of approval that could make or break our tourism industry and our reputation internationally for many years to come.
To make sure Britain is up to scratch when it comes to customer service David Cameron recently issued a challenge to all British businesses to get their houses in order over the next few months to put the great back into Great Britain.
As the Official Restaurant of the Olympic Games, McDonald’s has already taken up the challenge and has with the help of Sir Clive Woodward, launched a search for its Champion Crew who will be given the job of serving Olympic visitors and some of the world’s greatest athletes.
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To meet the challenge described by LOCOG as the ‘largest catering operation in peacetime history’, McDonald’s is building four restaurants on the Olympic Park in Stratford, helping to feed the 9.7 million spectators, 200,000 strong workforce and 17,000 athletes and officials.
In a bid to make sure they are firing on all cylinders come July next year, McDonalds will be selecting 2,400 Champion Crew from the 12,000 who have been shortlisted to date from around the UK to work at the Olympic Park restaurants for the duration of the Olympic and Paralympic Games.
Jill McDonald, McDonald’s UK CEO oversaw the first round of selections at McDonalds’ Strand Restaurant where the best of their London staff were taken through their paces – tested on their speed, customer service and ability to work as part of a team in a fast-paced environment.
Alongside Jill McDonald was Sir Clive Woodward, who gave crew advice on how to have the energy, stamina and teamwork needed to produce their best performance under pressure. In appreciation of Sir Clive’s attendance, McDonald’s is making a donation to Team GB.
To view the full video click here: http://www.linkto.tv/iframe/show/uuid/OTolFQZGYdE
There will be around 90 similar events taking place around Britain over the next month to make sure crew members from outside the capital are also given the chance to take part in the greatest show on earth.
