HR and internal communications teams are being asked to share their experiences in a State of the Sector 2025/26 survey, which is exploring what organisers describe as the “readiness gap” — the divide between organisational ambitions and the ability of teams to deliver change.
The annual study is run by Gallagher, a HR consulting firm that advises employers on employee experience and internal communications. Each year, the survey gathers insights from thousands of professionals worldwide to assess how effectively HR and communications teams are aligned to lead transformation.
The 2025/26 edition examines whether HR and comms are working together to drive change, how artificial intelligence is shaping employee experience and what factors most influence strategic clarity and agility. The survey is currently open, with researchers seeking further responses to build a fuller picture of how prepared organisations really are for the year ahead.
Gallagher said participants would receive instant access to a benchmarking dashboard and early access to the full report in 2026. The questionnaire takes minutes to complete and can be paused and resumed at any time.
The theme follows growing discussion about organisational readiness and capability. A Staffbase and YouGov study earlier this year found that only 9 percent of non-desk workers were “very satisfied” with internal communication, while separate research suggested most leaders lack visibility into workforce skills despite increasing digital demands. Observers say such gaps underline the importance of closer collaboration between HR and communications teams.
The State of the Sector survey is open now at https://www.surveymonkey.com/r/7B6VZ8R.
William Furney is a Managing Editor at Black and White Trading Ltd based in Kingston upon Hull, UK. He is a prolific author and contributor at Workplace Wellbeing Professional, with over 127 published posts covering HR, employee engagement, and workplace wellbeing topics. His writing focuses on contemporary employment issues including pension schemes, employee health, financial struggles affecting workers, and broader workplace trends.
- William Furney
- William Furney
- William Furney
- William Furney
