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Gen Z workers complain that older colleagues stereotype them at work

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A new survey of 2,000 workers aged 21 to 25 found that 44 percent believed older colleagues had judged them unfairly based on their age rather than their ability. Many said the criticism focused less on performance and more on how they spoke, behaved or presented themselves at work, suggesting generational tensions remain embedded in everyday office life.

The findings point to a disconnect between what employers often say they want from younger staff and how those workers experience the reality of starting their careers. Respondents described being labelled unprofessional, overconfident or unrealistic for behaviours they viewed as normal, including showing enthusiasm, setting boundaries and using informal language with colleagues.

Criticism most commonly centred on being seen as “too passionate” at work, cited by almost half of respondents. Others said they had been judged for using humour, slang or informal language, while a similar proportion said they faced pushback for setting clear limits around workload or availability. More than four in ten said comments had even been made about their appearance.

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Feeling dismissed early in their careers

Beyond specific criticisms, many young workers said they struggled to feel taken seriously. Nearly a quarter said they felt their opinions did not carry weight at work or were unsure whether their views mattered at all. For some, that lack of confidence was reinforced by the absence of feedback, with 30 percent saying they had received no recognition or praise in the previous week.

That sense of being dismissed appeared to sit alongside a contradictory reality. More than half of respondents said they regularly helped managers with basic digital tasks, pointing to a form of informal reverse mentoring already happening in many workplaces. Despite this, young workers said their contributions were often overlooked or treated as expected rather than valued.

The survey was commissioned by Kahoot!, a workplace learning platform, and it echoes long-standing concerns raised by HR bodies about the experience of early-career staff and the risks of relying on generational stereotypes rather than individual capability.

Pressure, politics and feeling out of depth

Workplace pressure was another recurring theme. Almost half of respondents said they had been brought to tears by stress at work, while 39 percent said they had seriously considered quitting within their first year. For many, the pressure came not from the work itself but from the environment around it.

When asked about sources of stress, respondents pointed first to unrealistic workloads and deadlines, followed by performance pressure. Office politics also featured prominently, suggesting that navigating unwritten rules and informal power structures remains one of the hardest parts of starting work.

More than two thirds said they had felt out of their depth since entering the workplace, with 9 percent saying they always felt that way. Only 5 percent said they felt fully prepared when they started their job. The areas they felt least ready for included managing workload, understanding office politics, grasping business processes and handling client communication.

Several also said they struggled with giving or receiving feedback and communicating confidently with colleagues, particularly in hybrid or remote settings. Those gaps, experts say, show the importance of onboarding and line management, rather than assuming younger workers will simply adapt over time.

When stereotyping becomes a wider risk

While generational jokes and assumptions are often brushed off as harmless, the findings raise a broader issue for employers. Age is a protected characteristic under UK equality law, and persistent stereotyping can tip into discrimination or harassment if left unchallenged.

The survey suggests younger workers feel boxed in by expectations about how they should behave, communicate or progress, often before they have had a chance to establish themselves. Several respondents described feeling judged against a fixed idea of what Gen Z represents, rather than assessed on their actual performance.

HR professionals have long warned against treating generations as monolithic groups. Differences in confidence, communication style or boundaries often reflect career stage, job security and management quality rather than age alone. From that perspective, the findings point less to a Gen Z problem and more to gaps in management capability and workplace culture.

What employers should take from the findings

Younger workers are entering organisations eager to contribute, but many feel they are being met with scepticism or dismissal from day one. Clear expectations, regular feedback and consistent recognition can help counter that dynamic.

Setting shared standards around communication and behaviour also matters. Rather than allowing frustration to turn into personal criticism, teams benefit from agreed norms that apply to everyone, regardless of age. That includes clarity on tone with clients, internal messaging and meeting etiquette.

There is also an opportunity to formalise reverse mentoring rather than leaving it informal and unacknowledged. Where younger staff are already supporting managers with digital skills, recognising that contribution can help build mutual respect and reduce resentment on both sides.

William Furney is a Managing Editor at Black and White Trading Ltd based in Kingston upon Hull, UK. He is a prolific author and contributor at Workplace Wellbeing Professional, with over 127 published posts covering HR, employee engagement, and workplace wellbeing topics. His writing focuses on contemporary employment issues including pension schemes, employee health, financial struggles affecting workers, and broader workplace trends.

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