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Call for stronger professional standards to rebuild trust in jobs

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The warning comes as organisations face increasing scrutiny over decision-making, governance and the delivery of public-facing services, alongside rapid changes driven by technology and regulation.

Professional bodies say clearer expectations around competence, ethics and ongoing development are needed to reinforce confidence in jobs across both the public and private sectors.

The call has been made by the Chartered Week Alliance, a coalition of more than 40 professional organisations, which has written to the government seeking stronger backing for Chartered status and professional registration.

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Workforce standards seen as critical to trust, accountability

The group is urging ministers to take a more active role in promoting professional standards, including greater recognition of Chartered status within the civil service.

It argues that consistent standards can support better decision-making, strengthen accountability and improve long-term workforce capability, particularly in roles that carry significant responsibility.

The Alliance also said that membership of a professional body represents a clear commitment to ethical practice and continuous development, supported by formal codes of conduct.

Sharron Gunn, chief executive of BCS, The Chartered Institute for IT, said professional standards should underpin trust in roles and systems. “Chartered status is not a badge for a minority at the top of their profession, it is a public commitment to competence, ethics and accountability.”

She said this was increasingly important as technology reshapes how work is carried out. “In the age of AI and digital transformation, that commitment matters more than ever.”

Standards linked to skills, governance, workforce capability

The push for stronger standards comes as organisations navigate growing complexity in areas such as data use, digital systems and financial oversight.

Without clear benchmarks for skills and behaviour, professional bodies say it becomes harder to maintain consistent performance and public confidence.

Gunn said trust depends on both systems and the people operating them. “If we want the public to trust the systems that shape their lives, whether it’s public services or private digital infrastructure, we must champion professional standards at the heart of government itself.”

The Alliance also called for closer collaboration between employers, government and professional bodies to improve access to careers and strengthen the talent pipeline.

Payroll profession points to rising importance of standards

The Chartered Institute of Payroll Professionals, a UK-based body representing payroll specialists, said the role of payroll has become more central to organisational stability and compliance.

Jason Davenport, its chief executive, said the profession plays a key role in the wider economy. “We are the beating heart of the UK economy, contributing £473.8 billion in income tax and National Insurance.”

He said perceptions of payroll work had changed in recent years. “During the pandemic, payroll was recognised as critically important, evolving from an invisible back-office function into a strategic, high-stakes pillar of business survival and financial stability.”

Davenport said the campaign aimed to raise awareness of standards across the profession. “We hope Chartered Week provides a voice for our industry and raises the importance of professional standards.”

Chartered Week to focus on workforce standards across sectors

The campaign, which ran from 23 to 27 February, aimed to highlight the role of professional standards across sectors including technology, engineering, finance and law.

Professional bodies say embedding recognised standards across roles can support better outcomes for organisations and the people they serve, while strengthening trust in jobs that carry significant responsibility.

With expectations around accountability continuing to rise, the focus on professional standards is expected to remain central to workforce strategy in the years ahead.

William Furney is a Managing Editor at Black and White Trading Ltd based in Kingston upon Hull, UK. He is a prolific author and contributor at Workplace Wellbeing Professional, with over 127 published posts covering HR, employee engagement, and workplace wellbeing topics. His writing focuses on contemporary employment issues including pension schemes, employee health, financial struggles affecting workers, and broader workplace trends.

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