An overwhelming 86 percent of UK jobseekers feel their applications are being ignored, according to new research. This is leading to frustration among candidates as they increasingly turn to AI tools in their job search process.
A recent survey by global talent solutions firm Robert Walters also found that more than half of jobseekers (54%) are now using artificial intelligence (AI) to support their applications. A further 45 percent say they rely on AI or automation tools to streamline their search, with 19 percent stating they use them regularly.
The survey also found that lengthy application processes are a deterrent, with 58 percent of candidates unwilling to apply for roles that require extensive steps.
Hiring managers are also feeling the impact. Seventy percent report an increase in application volume, with 57 percent admitting that this has led to delays in responding to candidates. Despite advances in applicant tracking systems (ATS), the volume of submissions has led to some suitable candidates being overlooked.
AI-created CVs: the response from employers
The use of AI in CVs and cover letters is noticeable to many employers. According to the survey, 73 percent of hiring managers say they can identify when a candidate has used AI, citing impersonal language and overly polished formatting as key indicators. Of these, 35 percent believe that the use of AI has a negative effect on their perception of the applicant.
Chris Eldridge, CEO of Robert Walters UK&I, said, that despite AI’s usefulness for quick applications, authenticity is what hiring managers truly value.
“Many professionals believe tailoring their CV with AI improves their chances, but employers can often spot the language or overly polished formatting, which can actually work against them,” he said.
The main reason for rejecting applications remains a lack of relevant experience, named by 62 percent of hiring managers. Despite this, many still review applications manually, which can limit their ability to identify the strongest candidates when faced with high volumes.
High-volume applications and candidate disengagement
The survey found that 29 percent of jobseekers apply for more than 20 roles per week. This mass outreach approach often results in poorly tailored applications, with some candidates failing to address key requirements. There is also a growing trend of candidates withdrawing from the hiring process without notice, commonly known as ‘ghosting’.
According to the Robert Walters hiring challenges report, this has increased alongside the rise in AI usage.
Chris added, “To improve candidate engagement and reduce ghosting, organisations should focus on creating a positive and transparent interview experience. This involves maintaining open communication throughout the process, providing timely feedback and addressing any candidate concerns promptly.”
He added that showcasing workplace culture, values and opportunities for progression will help attract committed professionals.
Alessandra Pacelli is a journalist and author contributing to HRreview, an HR news and opinion publication, where she covers topics including labour market trends, employment costs, and workplace issues. She is a journalism graduate and self-described lifelong dog lover who has also written for Dogs Today magazine since 2014.
- Alessandra Pacelli
- Alessandra Pacelli
- Alessandra Pacelli
- Alessandra Pacelli
