Leadership and sales training: the priorities as AI reshapes workforce

-

Businesses across the UK and Europe are placing increasing emphasis on leadership and sales training to adapt to the growing influence of AI and evolving market conditions, according to Lepaya’s State of Skills 2025 report.

The report, based on input from hundreds of organisations, highlights significant shifts in workforce training priorities as companies prepare for economic and technological challenges.

Leadership has become the most in-demand skill across Europe. Sales skills have also seen a marked rise, with training hours increasing by 178 percent. At the same time, organisations are adjusting their focus away from analytical skills, which have fallen from third to fifth in training priorities.

Instead, human-centric skills such as creativity, collaboration, and relationship-building are emphasised to complement AI-driven processes and ensure long-term adaptability.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

Human-Centric Skills Take Precedence

As AI reshapes workplace dynamics, businesses are increasingly recognising the value of uniquely human skills that cannot be replicated by machines.

Rene Janssen, CEO of Lepaya, said, “Leadership’s rise to the top of training priorities makes it clear that business leaders see human-centric skills as vital in efforts to navigate uncertainty and adapt to a fast-changing landscape. As AI redefines workforce priorities, businesses are increasingly moving away from more analytical skills that can be completed by machines, balancing investment in new technologies with a renewed focus on uniquely human skills.”

Data-Driven Approaches to Training

Businesses are also expected to adopt more data-driven strategies to improve workforce training. AI is playing a critical role in identifying skills gaps, personalising learning experiences, and measuring the effectiveness of training programmes.

Janssen added, “In 2025, organisations across Europe will integrate learning as a strategic priority, ensuring workforces are equipped to adapt, innovate, and lead in an era of unprecedented change. The businesses that succeed will be those that treat learning as a continuous loop, seamlessly connecting skill development to strategic goals.”

Alessandra Pacelli is a journalist and author contributing to HRreview, an HR news and opinion publication, where she covers topics including labour market trends, employment costs, and workplace issues. She is a journalism graduate and self-described lifelong dog lover who has also written for Dogs Today magazine since 2014.

Latest news

Personalising the Benefits Experience: Why Employees Need More Than Just Information

This article explores how organisations can move beyond passive, one-size-fits-all communication to deliver relevant, timely, and simplified benefits experiences that reflect employee needs and life stages.

Grant Wyatt: When the love dies – when staying is riskier than quitting

When people fall out of love with their employer, or feel their employer has fallen out of love with them, what follows is rarely a clean exit.

£30bn pension savings window opens for employers ahead of 2029 reforms

UK employers could unlock billions in National Insurance savings by expanding pension salary sacrifice schemes before new limits take effect in 2029.

Expat jobs ‘fail early as costs hit $79,000 per worker’

International assignments are ending early due to family strain, isolation and poor preparation, as rising costs increase pressure on employers.
- Advertisement -

The Great Employer Divide: What the evidence shows about employers that back parents and carers — and those that don’t

Understand the growing divide between organisations that effectively support working parents and carers — and those that don’t. This session shows how to turn employee experience data into a clear business case, linking care-related pressures to performance, retention and workforce stability.

Scott Mills exit puts spotlight on risk of ‘news vacuum’ in high-profile dismissals

Sudden departure of a long-serving BBC presenter raises questions about how employers manage high-profile dismissals and limit speculation.

Must read

Chris Ronald: What does it take to keep employees engaged?

Research suggests that managers struggle the most to unlock Gen Z engagement at work. What are the needs of the modern workforce?

Chris Jay: Creating a culture where disability isn’t a secret

How does workplace culture impact disability disclosure? Managing Director...
- Advertisement -

You might also likeRELATED
Recommended to you