Manpower- Business Process Outsourcing Report
How does Business Process Outsourcing resolve recruitment problems in the Contact Centre and Customer Service Industry? Free whitepaper download.
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Tag: Call centre
78% of service desks in the dark over call handling costs
78 per cent of IT service desks are in the dark about how much each call they are handling...
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One in four call centre workers suffer voice problems
One in four call centre agents suffer voice problems because managers are failing to properly...
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Call centre team show their adventurous side
Competition to find company’s most interesting team unearths fun side of employees A team of...
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