Artificial intelligence is becoming increasingly integrated into UK workplaces, with nearly one-third of employees already using AI in some capacity.
According to new research from independent professional services firm LawDeb, 29 percent of UK employees have adopted AI in their work, with 10 percent relying on it for large parts of their job.
The study found that AI adoption varies across demographics. Men are more likely than women to use AI at work, with 34 percent of men already utilising it, compared to 25 percent of women. Similarly, 14 percent of men use AI for a significant portion of their work, compared to 7 percent of women.
Younger employees are the most comfortable with AI, particularly those aged 25-34, with 62 percent embracing its use. London, which has the youngest median age in the country at 35.9, is the most AI-positive region, with 59 percent of employees open to its use.
The Artificial Intelligence Divide
The study also found that AI usage is higher among those in senior roles. C-suite executives (27%) and senior managers (23%) are the most likely to use AI for large parts of their job, compared to employees in junior roles.
Despite growing adoption, a significant number of UK employees remain hesitant about AI. While 22 percent would feel comfortable using AI but have not yet done so, 37 percent say they would not feel comfortable using AI at all.
Employees cited several reasons for their reluctance to use AI. Nineteen percent said they do not know how to use it, while 14 percent believe it is unethical. Six percent worry that using AI at work could lead to disciplinary action. Younger employees, despite being the most AI-supportive group, are also the most likely to reject its use on ethical grounds, with 19 percent holding concerns.
The Dangers of Flying Blind
Patrick Davis, Head of UK Corporate Secretarial Services at LawDeb, said that there is a need for clear AI policies in organisations.
“The future of AI in the workplace is inevitable, whether usage is personal or professional, or the extent is small or large,” he said. “In light of this, it is the responsibility of Boards and their technology, cyber, risk and governance teams to provide guidance and policies for how to navigate this use in a way that maintains integrity and creativity for both individuals and companies within a secure systems work environment.”
If this is not done, Davis warns, employees left to ‘fly blind’ can pose an ethical, regulatory and legal risk.
“Most Boards don’t – and simply can’t – have experts on everything and with the complexities of cyber and AI, it’s hard to keep on top of best practice,” he added. “Knowing when to involve relevant experts in board discussions is critical.”
As the use of AI continues to shape workplace practices, organisations will need to balance innovation with ethical and regulatory considerations to ensure responsible implementation.
