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Hamraj Gulamali: Digital IDs and the end of hiring blindly in the age of remote work

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From AI-generated CVs to deepfake video interviews, companies are increasingly being fooled by applicants who aren’t who they say they are.

The risks are significant. A fraudulent hire can expose sensitive data, disrupt team cohesion, and drain thousands in lost productivity. Yet many organisations still depend on outdated or inconsistent verification methods – if they verify at all. In a global, remote-first world, the question is no longer just who you’re hiring, but whether that person is real.

To stay ahead, businesses must fundamentally rethink identity verification. In 2025, a polished LinkedIn profile isn’t proof of a person; it’s just a starting point. Governments are responding too, such as the UK, promising to roll out a new digital ID framework designed to authenticate individuals online and bring greater integrity to remote hiring.

The remote hiring fraud crisis

Identity fraud in hiring has evolved far beyond forged documents and embellished CVs.

Today, entire candidate profiles can be fabricated using AI – complete with synthetic identities, counterfeit credentials, and even networks of fake references.

This new sophistication makes detection exponentially harder. A fraudulent candidate might clear background checks, provide convincing documentation, and perform flawlessly in interviews – yet be entirely artificial, much like the AI-generated personas flooding social media. In some cases, real individuals are recruited under stolen identities, introducing serious legal and ethical liabilities for employers.

The consequences extend well beyond a single bad hire. Fraudulent employees can disrupt teams, expose sensitive data, and erode trust across the organisation. But the most immediate danger is operational: every fake hire represents a security gap, an individual with unauthorised access hidden behind a digital disguise.

How technology is rewriting hiring standards

As hiring fraud becomes more sophisticated, boards and regulators aren’t just asking whether your process is efficient – they’re asking whether it’s provable.

This pressure is accelerating the convergence of compliance, technology, and talent acquisition. AI tools used in recruitment now face scrutiny under emerging regulations like the EU AI Act, which requires explainability, bias mitigation, and data transparency. Similarly, digital identity systems are shifting from optional tools to compliance-critical infrastructure in global hiring. This means mistakes in hiring are no longer a simple misstep – they represent serious compliance risks, legal exposure and audit red flags which can have significant consequences to a company and its reputation.

With this shift, hiring has become deeply digital and data-driven. Compliance teams are stepping out of their traditional gatekeeping role to become co-architects of the hiring process. They’re now responsible for evaluating digital identity partners, auditing automated decision systems, and ensuring every stage of recruitment meets rising standards for trust, fairness, and traceability.

Integrity in hiring is no longer based on intuition or credentials; it’s based on verifiable trust. Organisations must be able to show who was hired, how, and why – with every decision documented, defensible, and aligned with regulation.

Building global trust with Digital IDs

National digital identity systems are quickly becoming the foundation for trust in remote hiring – not symbolic trust, but verified, certified identity at scale. In the EU, Estonia has taken this further. Just this month, it launched a major upgrade to its national app, Eesti.ee, enabling real-time identity verification via smartphone using ID card or passport data, including biometric authentication. Through a secure QR‑code exchange, service providers can now treat this mobile verification as equivalent to an in-person passport check. It’s a real-world solution for a digital hiring problem and a glimpse at what other nations may soon adopt.

Further afield, the Digital Identity Act 2024 in Australia has established a national framework that accredits ID providers under strict standards for privacy, security, and verification integrity. Services like myID and Australia Post Digital ID now allow employers to validate passports, driver’s licenses, and biometric data, minimising fraud risk while streamlining onboarding. These systems remain technically voluntary but are fast becoming expected in professional hiring workflows.

The UK, meanwhile, has entered a pivotal new phase. After years of fragmented private solutions, the government has now announced a national digital ID system. This unified, government-backed framework promises to simplify verification and give it legal authority. Until now, British workers and employers have had to navigate a maze of private verification tools, often sharing sensitive personal information with multiple third parties or in person for manual verification.

The new system aims to change that, offering a secure, centralised alternative designed to reduce data breaches, improve compliance, and strengthen trust. For employers, it could dramatically streamline hiring – allowing instant, verified identity and right-to-work checks through a single trusted source. Job seekers, too, would benefit from faster onboarding and fewer requests to resubmit personal data.

Beyond regulatory assurance, it could unlock major economic benefits by streamlining processes in sectors like financial services, healthcare, and education, while cutting fraud and friction. For example, our data revealed that a quarter of financial services candidates in the UK failed a background check in the last 12 months, causing manual intervention or delayed hiring. If designed inclusively and securely, digital IDs could become a cornerstone of the UK’s modern digital infrastructure.

Evolving systems

As the nature of work continues to evolve, so too must the systems that support it. The digital shift in hiring isn’t just a matter of convenience; it’s a necessary response to a landscape where authenticity can no longer be assumed.

With fraud growing more sophisticated and the tools to detect it rapidly maturing, the pressure is on employers to match technological innovation with equal rigour in verification. Whether through regulatory compliance, AI governance, or national digital ID systems, the future of hiring depends on trust, not as a feeling, but as a function of proof.

Head of Legal & Compliance at  | [email protected]

Hamraj heads Zinc's legal and compliance team, managing all non-financial risks across the business and making sure Zinc (and their customers) always understands compliance requirements.

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