Gen Z workers rejecting traditional roles over pay, pressure and lack of flexibility

-

While every generation brings change to the workplace, Gen Z is making one thing especially clear: some jobs just aren’t worth it. They are walking away and speaking out.

A 2025 report by polling firm Gallup shows that only 31% of U.S. employees are engaged at work, the lowest level in a decade. Workers under 35, including Gen Z, showed the steepest declines. Other surveys indicate that many Gen Z individuals now refuse roles they see as emotionally draining, underpaid, or lacking flexibility.

The shift is just getting started

From ghosting interviews to quitting after one week, Gen Z’s refusal to “tough it out” in jobs they see as exploitative has sparked debate among employers, economists and career coaches. But experts say the shift is less about entitlement and more about broken job models.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

To better understand this cultural rejection of certain roles, we turned to Abigail Wright, Senior Business Advisor at ChamberofCommerce.org, who has advised dozens of small businesses on hiring strategies and generational dynamics.

“Gen Z isn’t being difficult; they’re drawing boundaries,” says Wright. “They’re asking the questions previous generations didn’t. Why should I stay in a low-paying, high-stress job with no flexibility when I can freelance, side hustle or build a remote career?”

The jobs Gen Z is most likely to avoid

These are among the least appealing roles to Gen Z workers in 2025:

  • Retail & Food Service Jobs – Seen as underpaid, overworked and lacking dignity.
  • Call Center/Customer Support Roles – High burnout, emotional labor, strict scripts.
  • Warehouse/Manual Labor Jobs – Physical strain + perception of being “replaceable”.
  • Rigid Corporate Office Roles – 9-to-5s with no remote flexibility are a dealbreaker.
  • Sales Jobs with Commission-Only Pay – Viewed as unstable and high-pressure.
  • Internships Without Pay – Gen Z overwhelmingly rejects unpaid or underpaid internships.

“Gen Z is redefining what a ‘good job’ means and, frankly, it’s long overdue,” Wright notes. “Many roles that were tolerated by Millennials or Gen X are being called out for what they are: underpaid, overly demanding and mentally draining.”

Tips for HR: How to Attract Gen Z Talent

To appeal to Gen Z candidates, experts say HR departments need to make practical changes to how they structure roles and communicate their offers. It includes:

Offering schedule flexibility – Remote or hybrid options are no longer a perk—they’re a baseline.

Prioritising mental health – Normalise wellness days, mental health resources, and realistic workloads.

Making pay transparent and fair – Gen Z research pay benchmarks before applying.

Highlighting purpose, not just perks – Younger workers want to feel their work matters.

Investing in digital upskilling – Gen Z value learning opportunities over ping pong tables.

Ditching the jargon – Authentic, inclusive language works better than buzzwords.

“The businesses that will thrive over the next 5–10 years are the ones willing to meet this generation where they are. That means offering respect, flexibility, and fair compensation, values that don’t just appeal to Gen Z, but to every modern worker,” Wright said.

William Furney is a Managing Editor at Black and White Trading Ltd based in Kingston upon Hull, UK. He is a prolific author and contributor at Workplace Wellbeing Professional, with over 127 published posts covering HR, employee engagement, and workplace wellbeing topics. His writing focuses on contemporary employment issues including pension schemes, employee health, financial struggles affecting workers, and broader workplace trends.

Latest news

Helen Wada: Why engagement initiatives fail without human-centric leadership

Workforce engagement has become a hot topic across the boardroom and beyond, particularly as hybrid working practices have become the norm.

Recruiters warned to move beyond ‘post and pray’ as passive talent overlooked

Employers risk missing most candidates by relying on job boards as hiring methods struggle to deliver quality applicants.

Employment tribunal roundup: Appeal fairness, dismissal reasoning, discrimination tests and religious belief clarified

Decisions examine appeal failures, dismissal reasoning, discrimination claims and religious belief, offering practical guidance on fairness, causation and proportionality.

Fears of AI cheating in hiring ‘overblown’ as employers urged to rethink assessments

Employers may be overstating concerns about AI misuse in recruitment as evidence of candidate manipulation remains limited.
- Advertisement -

More employees use workplace health benefits, but barriers still limit access

Many workers struggle to access employer healthcare support due to confusion, costs and unclear processes.

Gender pay gap in tech widens to nine-year high as AI roles drive salaries

Women in IT earn less as salaries rise faster in male-dominated AI and cybersecurity roles, widening pay differences.

Must read

Steve Herbert: Amazon’s term-time only working contracts: Is this the new flexible?

Retail giant Amazon has recently announced the introduction of term-time-only working contracts. Is this the next level for flexible working practices?

Mark McKergow and Helen Bailey: The six new roles of engagement

The six roles of engagement The metaphor of host as...
- Advertisement -

You might also likeRELATED
Recommended to you