Deborah Lewis: The art of communication

-


It’s because a picture can paint a thousand words, or so they say, that I’m dashing off this post.

I’ve spent perhaps too many years reading, writing and reviewing corporate literature and truthfully, it doesn’t take long to figure out the companies are very poor at making impact.

Today I spent about 40 minutes at the Courtauld Gallery besieged by impact – so clearly the issue isn’t that it’s hard to make an impact.

Rather, businesses completely disregard everything that people naturally understand about communications, and generally stick to a few very rigid, staid formats.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

So for example people love to watch reality TV – and yet very few businesses are good at using fly-on-the-wall video to bring their activity to life.

This is particularly true of business strategy. Talk to any employee engagement professional and they will tell you that employees need to get what the business is trying to achieve and their role within it. Without this, it’s hard for anyone to know if they’re doing the right thing.

And yet most businesses are really poor at communicating their strategy in an interesting, engaging way.

Well, I came across one business, Delta 7, which excels at taking very dry, protracted business plans and transforming them into beautiful, simple pictures.

The point being that it’s much easier to get people engaged with company goals and business objectives when they are visual rather than a dry list of meaningless words and numbers.

Pictures also have the benefit that they can easily be hung on walls and displayed in places where people meet and pass, which means there is a regular reminder of what everyone is trying to achieve by turning up to work.

Deborah Lewis: PR and engagement expert

Deborah’s 20 year career has been focused on helping businesses with complex messages, often operating in challenging and commoditised sectors. From tissues to chocolate, from software engineering to change management consulting, Deborah’s skill lies in assisting management in identifying the right voice for the business and defining strong and compelling stories which will resonate across audiences.

An entrepreneur, Deborah set up a PR consultancy in 2007 which became one of the largest corporate and business to business independents in the UK, with a reputation for high quality and customer care, and achieving results where other agencies had failed.

Latest news

Personalising the Benefits Experience: Why Employees Need More Than Just Information

This article explores how organisations can move beyond passive, one-size-fits-all communication to deliver relevant, timely, and simplified benefits experiences that reflect employee needs and life stages.

Grant Wyatt: When the love dies – when staying is riskier than quitting

When people fall out of love with their employer, or feel their employer has fallen out of love with them, what follows is rarely a clean exit.

£30bn pension savings window opens for employers ahead of 2029 reforms

UK employers could unlock billions in National Insurance savings by expanding pension salary sacrifice schemes before new limits take effect in 2029.

Expat jobs ‘fail early as costs hit $79,000 per worker’

International assignments are ending early due to family strain, isolation and poor preparation, as rising costs increase pressure on employers.
- Advertisement -

The Great Employer Divide: What the evidence shows about employers that back parents and carers — and those that don’t

Understand the growing divide between organisations that effectively support working parents and carers — and those that don’t. This session shows how to turn employee experience data into a clear business case, linking care-related pressures to performance, retention and workforce stability.

Scott Mills exit puts spotlight on risk of ‘news vacuum’ in high-profile dismissals

Sudden departure of a long-serving BBC presenter raises questions about how employers manage high-profile dismissals and limit speculation.

Must read

Alan Price: MPs publish “unintelligible” gig economy contracts

The Work and Pensions Committee has published contracts from Uber, Deliveroo and Amazon as part of its review in to the gig economy, with one MP calling the Uber contract “gibberish”.

The seven realms of cultural change

Using new research, Jack Wiley of the Kenexa High...
- Advertisement -

You might also likeRELATED
Recommended to you