Deborah Lewis: The art of communication

-


It’s because a picture can paint a thousand words, or so they say, that I’m dashing off this post.

I’ve spent perhaps too many years reading, writing and reviewing corporate literature and truthfully, it doesn’t take long to figure out the companies are very poor at making impact.

Today I spent about 40 minutes at the Courtauld Gallery besieged by impact – so clearly the issue isn’t that it’s hard to make an impact.

Rather, businesses completely disregard everything that people naturally understand about communications, and generally stick to a few very rigid, staid formats.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

So for example people love to watch reality TV – and yet very few businesses are good at using fly-on-the-wall video to bring their activity to life.

This is particularly true of business strategy. Talk to any employee engagement professional and they will tell you that employees need to get what the business is trying to achieve and their role within it. Without this, it’s hard for anyone to know if they’re doing the right thing.

And yet most businesses are really poor at communicating their strategy in an interesting, engaging way.

Well, I came across one business, Delta 7, which excels at taking very dry, protracted business plans and transforming them into beautiful, simple pictures.

The point being that it’s much easier to get people engaged with company goals and business objectives when they are visual rather than a dry list of meaningless words and numbers.

Pictures also have the benefit that they can easily be hung on walls and displayed in places where people meet and pass, which means there is a regular reminder of what everyone is trying to achieve by turning up to work.

Deborah Lewis: PR and engagement expert

Deborah’s 20 year career has been focused on helping businesses with complex messages, often operating in challenging and commoditised sectors. From tissues to chocolate, from software engineering to change management consulting, Deborah’s skill lies in assisting management in identifying the right voice for the business and defining strong and compelling stories which will resonate across audiences.

An entrepreneur, Deborah set up a PR consultancy in 2007 which became one of the largest corporate and business to business independents in the UK, with a reputation for high quality and customer care, and achieving results where other agencies had failed.

Latest news

Superdry co-founder’s victim warns workplace power can silence abuse victims

A survivor's account raises questions about speaking-up cultures and accountability in organisations.

UK’s always-on work culture ‘driving employee burnout’

Nearly half of UK workers say they end most working days mentally exhausted as rising workplace pressure leaves employees and managers struggling to switch off.

Andrew Murray on why no two days look alike

A people development leader shares how travel, training and a passion for helping others shape a working day with little room for routine.

Lucy Standing: Older workers are back in the centre of the hiring debate – ready to lead the response?

For HR leaders, the argument is simple: the people being filtered out of your hiring process are not past their best.
- Advertisement -

One in 10 women quit work after pregnancy loss, report finds

Research suggests inconsistent workplace support following pregnancy loss and maternity leave is contributing to resignations and poorer mental wellbeing.

Fear of becoming obsolete grips workers as AI reshapes careers

More than two in five workers worry their skills could become outdated as AI reshapes hiring demands and increases pressure to keep learning.

Must read

Jane Firth: Redefining leadership development for the future of work

As the world of work undergoes rapid transformation, talent leaders are redefining how they develop managers and future leaders.

Carl Jones: Can the UK become a centre of excellence for the IT industry?

The UK Tech industry is thriving and set to grow four times faster than GDP this year. A staggering 11 percent expected growth compared with 2.6 percent for the UK as a whole. This is undoubtedly excellent news for the UK economy, as well as firming up its position as a top world player. As a country with a deep pioneering history, could we go further and become a shining example of global IT excellence?
- Advertisement -

You might also likeRELATED
Recommended to you