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With almost 800,000 newly qualified graduates and postgraduates having entered the UK workforce this summer the question of their employment looms large. Last year 20,000 graduates were unemployed six months after leaving university and a third took jobs in “non-professional” roles that didn’t require degrees.

Mediation is becoming more and more important to HR professionals as a method of resolving workplace disputes and restoring working relationships. Although it has previously been viewed as a soft option, mediation is now fast becoming the preferred method for resolving workplace conflict. Why? Because it really gets results.