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A team of personnel in a call center, equipped with headsets, engaging in people management for effective customer service.

78% of service desks in the dark over call handling costs

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Work experience

Step and GTI Media announce new work experience partnership

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A team of people collaborating on a puzzle piece.

Organisations slow to employ new advances in science of learning

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Why traditional training methods no longer work

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Most young people will not achieve salary expectations by the age of 30

Graduates Vs apprentices: which way forward for business?

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A hand is holding a credit card on a laptop for People Management purposes.

Open University and Global Knowledge launch first postgraduate certificate in IT...

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A man is sitting amidst a pile of books, engaged in HR-related people management tasks.

Milburn voices concern over unpaid internships and informal ‘friends and family’...

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A personnel typing on a laptop keyboard.

Gravitate to showcase groundbreaking online 24/7 HR service

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Job Support Scheme 'will not significantly reduce the rise in unemployment'

”It’s WYSIWYG on jobs,” says Grayling

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Most young people will not achieve salary expectations by the age of 30

Sectors most likely to employ young workers seeing heaviest job losses,...

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A hand is holding a credit card on a laptop for People Management purposes.

Popularity of HR management software fuels strong demand for HR interims

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A personnel typing on a laptop keyboard.

41% of enterprises considering rolling out training on tablets

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A young man is working on an electrical panel as part of his HR training.

Ofsted issues best practice guidance to apprentice success

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Will new careers service increase social inclusion?

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A team of people collaborating on a puzzle piece.

Genpact signs multi-year agreement to provide learning design and development services...

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