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Key HR trends for 2025: AI, wellbeing, skills-based hiring

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Critical HR trends shaping the workplace in 2025 will include a focus on employee wellbeing, skills-based hiring, evolving regulations, and the transformative impact of artificial intelligence (AI), according to ADP.

Employee Experience and Well-Being

The employee experience remains central to organisational priorities. Personalisation will be a key strategy, allowing employers to adapt tasks and recognition to employees’ unique strengths and skills. Efforts to address workload management and set realistic expectations will be crucial in reducing stress and preventing burnout.

Skills-Based Talent Strategies

In an evolving labour market, skills are becoming a pivotal indicator of employee success. Employers are shifting focus from traditional qualifications to a skills-based approach, prioritising the specific abilities workers bring to roles. Upskilling and reskilling initiatives will play a significant role, enabling employees to adapt to changing demands and take on new responsibilities as work continues to evolve.

Impact of AI

As AI becomes increasingly embedded in workplace processes, regulatory changes surrounding its use in employment decisions are gaining momentum. Organisations are advised to monitor and comply with emerging laws governing data usage and AI systems. ADP highlights the importance of using AI responsibly and effectively, particularly in hiring, performance evaluations, and other HR functions.

Pay Equity and Transparency

Pay equity and transparency are global priorities, with legislation in many jurisdictions requiring organisations to analyse and disclose pay gaps. ADP stresses the need for employers to understand and monitor their pay data to address disparities and comply with transparency laws, which continue to evolve.

Generative AI and Workforce Transformation

Generative AI is reshaping HR practices and workplace productivity, introducing efficiencies and transforming how tasks are completed. ADP recommends businesses focus on using generative AI to eliminate friction points, simplify training, and achieve clear organisational goals. Thoughtful application of AI can support employees in delivering meaningful results.

Transformative Change

Sirsha Haldar, General Manager for the UK and Northern Europe, ADP, said, “Transformative change is coming to the UK in 2025, with the anticipated implementation of the Employment Rights Bill set to underscore a new vision for work. The bill is designed to establish modern work environments and will introduce reforms focussed on key topics such as flexibility, family rights, equality, fair pay, and trade union freedoms. Organisations will subsequently need to approach compliance proactively and ensure they adapt their procedures efficiently and appropriately.

“Additionally, various global trends will influence the evolving world of work. As we step into the new year, employers should evaluate how these changes might affect their teams and businesses.”

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