About this Edition
In the recently published 2023 UK Benefits Strategy & Benchmarking survey conducted by Gallagher, the top challenges cited by respondents included, the relationship between getting the right benefits design and effectively communicating the benefits available.
Nearly all companies will be at different points on their benefits journey and understanding the nuances of benefits design and communication can often be overlooked.
In this podcast, reward expert Sarah Jefferys, Head of Reward Consulting at Gallagher and Andrew Drake, Director of People Experience Consulting at Gallagher put forward their cases in a lively debate about the importance of design v communication, which should you prioritise and why.
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Podcast Host and Guests for this Edition
Host: James Marsh, Presenter, HRreview
Guest: Sarah Jefferys, Head of Reward Consulting at Gallagher
- 20 years’ reward experience including 12 years leading the global reward function at Lloyd’s of London, including setting Reward strategy, managing annual pay reviews, bonus plan design, benefit provision, pay benchmarking and employee engagement and communication.
- Broader HR experience includes HR systems, management information and process improvement as HR Service Centre Manager.
- CIPD Advanced Certificate in Reward Management qualification
Guest: Andrew Drake, Director of People Experience Consulting at Gallagher
Prior to joining Gallagher, Andrew spent 14 years accruing vast experience of HR technology and employee benefits. In 2017 Andrew started part-time study for his MBA, with a thesis on the impact leadership and culture have on creativity and innovation in an organisation. This ignited a passion for optimising the employee experience, something he now gets to impact every day, helping people feel different about work. He’s presented at a number of industry events, predominantly in the areas of HR technology, wellbeing and employee experience, with organisations such as REBA and Robertson Cooper.
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