About this Edition
In the recently published 2023 UK Benefits Strategy & Benchmarking survey conducted by Gallagher, the top challenges cited by respondents included the relationship between getting the right benefits design and effectively communicating the benefits available.
Nearly all companies will be at different points on their benefits journey, and understanding the nuances of benefits design and communication can often be overlooked.
In this podcast, reward expert Sarah Jefferys, Head of Reward Consulting at Gallagher, and Andrew Drake, Director of People Experience Consulting at Gallagher, put forward their cases in a lively debate about the importance of design vs. communication, which should you prioritise and why.
Guest: Sarah Jefferys, Head of Reward Consulting at Gallagher
Sarah Jefferys has over 20 years of reward experience, including 12 years leading the global reward function at Lloyd’s of London, where she set reward strategy, managed annual pay reviews, designed bonus plans, provided benefits, and conducted pay benchmarking and employee engagement and communication. She also has broader HR experience in HR systems, management information, and process improvement.
Guest: Andrew Drake, Director of People Experience Consulting at Gallagher
Andrew spent 14 years accumulating vast experience in HR technology and employee benefits. He is passionate about optimising the employee experience and helping people feel differently about work. His work has included presentations at industry events in HR technology, wellbeing, and employee experience.
Questions for Sarah and Andrew include:
- How can companies balance the benefits design and communication to maximise employee satisfaction and engagement?
- What challenges do organisations face when designing and communicating their benefits packages?
- How can companies ensure they are effectively communicating benefits to all employees, especially those with diverse needs?
- What role do managers play in ensuring the benefits package is understood and utilised effectively by employees?
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Podcast Host and Guests for this Edition
Host: James Marsh, Presenter, HRreview
James is an organisational learning and development specialist with experience in HR management, consulting, in-house recruiting, and training. A former editor of HRreview, James has worked with a variety of organisations, including Planet Organic and Guardian News Media, and is a regular chairperson for HRreview’s webinar series, InsideHR.
Guest: Sarah Jefferys, Head of Reward Consulting at Gallagher
Sarah has 20 years of reward experience and is highly skilled in reward strategy, pay reviews, bonus plans, employee benefits, and engagement.
Guest: Andrew Drake, Director of People Experience Consulting at Gallagher
Andrew has extensive experience in HR technology, employee benefits, and optimising employee experience. He is passionate about creating a positive impact on workplace culture.
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Chernelle Vaughan is a Marketing Manager at HRreview, an HR news, opinion, and advice publication. She is an author and content creator who contributes articles and hosts podcasts covering contemporary workplace topics including employee experience, remote working, generational workplace dynamics, and organizational culture. She holds education from the University of Westminster and is based in Merton, England.
- Chernelle Vaughan
- Chernelle Vaughan
- Chernelle Vaughan
- Chernelle Vaughan
