Miika Mäkitalo

Miika Mäkitalo is CEO of HappyOrNot, the customer and employee feedback company famous for its smiley-button terminals positioned across the U.S., and in more than 4,000 airports, restaurants, stadiums, and retail stores globally. Over the last 15 years, Miika has held several upper management roles and holds a PhD in industrial engineering and management.