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Andrew Cocks is an Assessment Psychologist at Conflux and Associate Consultant with Questback, the employee and customer feedback platform. Andrew has over 20 years of experience in the field of employee engagement, culture and change. Andrew led the European Employee Engagement practice at Watson Wyatt before moving to HSBC where he was Group Head of Engagement and Employer Brand. Questback provides a complete feedback system that helps companies transform employee, customer, and market research programmes. Used by thousands of companies, including one-third of the Forbes list, Questback is the smarter, faster way to manage feedback.