The Great Employer Divide: What the evidence reveals about organisations that back parents and carers — and those that are losing talent

Some employers are quietly pulling ahead – retaining talent, protecting performance and building resilient workforces.
Others are struggling with avoidable attrition, burnout and disengagement.

The difference? How they support parents and carers.

This evidence‑led session shows how everyday care pressures are shaping employee experience, performance and retention — and how leading organisations are turning insight into action.

You’ll see how to build a clear, credible business case for change – one senior leaders actually listen to.

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What you’ll gain

  • The evidence behind the employer divide
    How employee experiences differ in organisations with — and without — structured support for parents and carers.
  • A practical framework for real‑world pressures
    How employers can address the everyday, predictable and unexpected realities of caring responsibilities.
  • A business‑ready case for action
    How to translate employee insight into a compelling narrative on performance, retention and workforce stability.
  • Language that lands with senior stakeholders
    The words, data points and framing that help move conversations beyond “nice to have”.
  • Clear perspective on your own organisation
    Where you’re currently positioned, and what it would realistically take to move forward.

If retention, performance or workforce resilience are on your agenda, this session is for you.

👉 Register now to save your place

Jennifer Liston-Smith, Head of Thought Leadership, Bright Horizons

Guest: Jennifer Liston-Smith, Strategic Advisor, Bright Horizons

A Certified Principal Business Psychologist, Jennifer has been an influencer in the field of employer best practice for over 20 years, with particular focus on working families, wellbeing, gender inclusion and evidence-based approaches. She is a leadership coach, coaching supervisor and sought-after speaker, writer, conference moderator and consultant.

Jennifer was a pioneer of parent transition coaching in the early 2000s, and as a Director of My Family Care, then Head of Thought Leadership with Bright Horizons, as well as through her own consultancy People in Progress, she has worked for over 20 years with the US and UK’s largest banks and financial institutions, supporting their talent strategies through financial crisis, pandemic, return to office and more. Jennifer is known for translating trends, public policy and research insights into solutions and practical actions.

James Marsh

Hosted by: James Marsh

James is an organisational learning and development specialist and has worked as an HR manager, consultant, in-house recruiter and trainer with expertise in both management strategy and HR policies and processes. A former editor of HRreview, James then spent seven years at specialist retailer Planet Organic as the architect of their learning strategy and apprenticeship programmes before moving to Guardian News Media in June 2022. He has continued to work closely with HRreview as a podcast presenter and the regular chairperson of their award winning webinar series, InsideHR.

Chernelle Vaughan is a Marketing Manager at HRreview, an HR news, opinion, and advice publication. She is an author and content creator who contributes articles and hosts podcasts covering contemporary workplace topics including employee experience, remote working, generational workplace dynamics, and organizational culture. She holds education from the University of Westminster and is based in Merton, England.

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