One in five (20%) of U.K. working age Generation Z have quit their jobs because of the outdated technology they use at work, according to new research from Laserfiche.

Only three in ten (30%) said they would not consider leaving a company because of outdated or difficult to use technology.

Worryingly, half (49%) of respondents haven’t yet resigned, but would consider leaving their company due to outdated or difficult to use technology, adding further strain to hiring managers amidst a global talent crisis.

Employers are falling short and the technology at work is not up to scratch. The top frustrations for these younger employees are that technology is too slow (54%), too old (35%) or there is lack of tools that help with time-consuming tasks (35%).

“As companies around Britain battle with the Great Resignation, organisations must understand that the key to attracting and retaining talent is by improving the employee experience. Tech has a big part to play enabling staff to feel empowered, energised and engaged in the workplace,” suggests CEO at Laserfiche, Chris Wacker.


Home is where the tech is

From fibre optic internet, 4K television and an abundance of smart devices, the research revealed that Generation Z has much better technology at home:

  • Four-fifths (78%) have a laptop at home and half (53%) have an iPad or tablet.
  • However, nearly three-fifths (57%) use a desktop computer at work, over half (56%) use a laptop and nearly a third (30%) use an iPad or tablet.
  • Three-quarters (77%) have a personal smartphone compared to only two-fifths (42%) who use smartphones and a third (34%) who use desktop phones at work.
  • Nearly half (46%) have high speed or fibre optic internet at home compared to only over a third (37%) in the workplace.
  • Two-fifths (41%) have a virtual assistant at home compared to one in ten (12%) in the workplace.
  • Nearly half (46%) own a smartwatch, and more than half (53%) have Bluetooth headphones at home.


Remote working

It’s no wonder that two-thirds (66%) of Gen Z agree that the personal technology is better at home compared to what they use in the office — with over half (53%) agreeing that the technology used for work is outdated and in need of an upgrade.

Chris Wacker added: “The escalating global talent crisis has made headlines around the world and is showing no signs of slowing down. Gen Z’ers are used to better, more intuitive tech. Companies need to improve, otherwise the younger workforce will hand in their notice.

“If the pandemic has taught businesses anything, it is that employees need to come first. It’s up to businesses to foster the right environment, so that staff can flourish. When the workforce is happy and productive, it’s a win for employees and a win for employers.”









Amelia Brand is the Editor for HRreview, and host of the HR in Review podcast series. With a Master’s degree in Legal and Political Theory, her particular interests within HR include employment law, DE&I, and wellbeing within the workplace. Prior to working with HRreview, Amelia was Sub-Editor of a magazine, and Editor of the Environmental Justice Project at University College London, writing and overseeing articles into UCL’s weekly newsletter. Her previous academic work has focused on philosophy, politics and law, with a special focus on how artificial intelligence will feature in the future.