In a shocking turn of events, Wilko, the venerable homeware retailer that has graced the UK’s High Street since 1930, has succumbed to financial pressures and entered administration, putting 12,000 jobs on the line.

Despite desperate attempts to secure emergency investment, the company has been unable to salvage its 400 shops scattered across the country.

Mark Jackson, the Chief Executive of Wilko, expressed his deep regret over the situation, emphasising the exhaustive efforts that the management had undertaken in a bid to rescue the business. “We’ve left no stone unturned in our attempts to save the business,” Jackson lamented, adding, “But must concede that with regret, we’ve no choice but to take the difficult decision to enter into administration.”

The looming threat of administration for Wilko has triggered concerns over the fate of the retail giant. If no interested parties emerge to acquire the stores or certain segments of the business during the administration process, Wilko could potentially become the most substantial casualty on the High Street this year.

Was it avoidable?

Nadine Houghton, National Officer of the GMB union, did not mince words in her criticism of the chain’s management. She labelled the collapse as “entirely avoidable” and alleged that the warnings about the changing dynamics of the retail market had fallen on deaf ears. Houghton commented, “GMB has been told time and time again how warnings were made that Wilko was in a prime position to capitalise on the growing bargain retailer market, but simply failed to grasp this opportunity.”

The collapse of Wilko comes as a significant blow to the UK’s High Street, which has already been grappling with challenges posed by the rise of online shopping, changing consumer preferences, and economic uncertainties. The retail landscape has witnessed a series of closures and restructurings, with many iconic names struggling to adapt to the evolving market dynamics.

As stakeholders await the outcome of the administration process, the fate of Wilko and its 12,000 employees remains uncertain. This development serves as a stark reminder of the ever-shifting tides of the retail sector and the importance of agile strategies to navigate the demanding landscape.

Nadine Houghton, national officer for the GMB union, says:

“Much needed cash was taken out of the business by the Wilkinson family when it was struggling.

“The 12,000 Wilko workers now facing potential redundancy will take little solace that with better management the situation that has befallen Wilko was, sadly, entirely avoidable.

“GMB has been told time and time again how warnings were made that Wilko was in a prime position to capitalise on the growing bargain retailer market, but simply failed to grasp this opportunity.”

Jim Moore, employee relations expert at HR consultants Hamilton Nashsaid:

“Now Wilko has succumbed to its inevitable fate, the blamestorming starts.

“The GMB union blames the management for an avoidable collapse, saying that they should have more aggressively pursued the bargain retail sector.

“Meanwhile, the management blames the government for the state of the economy and the increasing costs of doing business.

“Meanwhile, employees are left wondering if they’re going to get paid. While trading continues, workers will be guessing whether they’ll get what they are owed for the remaining trading period?

“Affected workers will be especially sensitive at the moment, with worries over finding another job heightened with the cost-of-living crisis and interest rates at a 15-year high.

“The initial shock of the news is swiftly replaced by fear about their financial security and a combination of anger and resentment at bosses.

“There are also organisations that provide outplacement support services, and employers can use these to help impacted workers feel more confident reentering the job market.

“The government also has a Redundancy Payment Service to help workers recover their redundancy pay and any loss of notice pay.”





Amelia Brand is the Editor for HRreview, and host of the HR in Review podcast series. With a Master’s degree in Legal and Political Theory, her particular interests within HR include employment law, DE&I, and wellbeing within the workplace. Prior to working with HRreview, Amelia was Sub-Editor of a magazine, and Editor of the Environmental Justice Project at the University College London, writing and overseeing articles into UCL’s weekly newsletter. Her previous academic work has focused on philosophy, politics and law, with a special focus on how artificial intelligence will feature in the future.