Listening to hiring managers most important skill for recruiters

Listening to hiring managers has been said to be the most important skill for recruiters in 2020.

This is according to CV-Library, who found that  75 per cent of recruiters hold the opinion that listening to their hiring manager is the best strength to hold in 2020.

The top five strengths were listed:

  • Listening, to truly understand what hiring managers are looking for – 75 per cent
  • Creativity, coming up with unique ways to source top talent – 45 per cent
  • Marketing: being able to promote the role and the company correctly – 40 per cent
  • Managing expectations: delivering on promises and consistently setting and hitting achievable targets – 37 per cent
  • Big picture thinking:  looking beyond the immediate role you’re placing – 27 per cent


Currently, over three-quarters (79 per cent) of recruiters think candidates hold all the power during the recruitment process. As well as 80 per cent measuring success on the quality of the hire.

Lee Biggins, CEO and founder of CV-Library said:

Whether you’re a senior consultant looking to  become a top biller, or a junior recruiter in your first role, these skills are critical to your success in the industry. After all, there’s clearly more pressure to boost the candidate experience and make quality hires. You won’t be able to do this unless you truly take on board what your hiring manager is looking for, come up with creative ways to find candidates, advertise your roles in the right way, manage expectations and think in the long-term.”

Of course, this is by no means an extensive list, but it’s worth seeing how your skillset matches up against our findings. Every recruiter is different and the types of roles you hire for will influence what skills you need in 2020. Either way, finding a rhythm and figuring out what works well for you is the best way to become a great recruiter.

CV-Library spoke to 300 hiring professionals to obtain these results.





Darius is the editor of HRreview. He has previously worked as a finance reporter for the Daily Express. He studied his journalism masters at Press Association Training and graduated from the University of York with a degree in History.