With advancements in technology phone calls have lost popularity as a means of communication for business and leisure alike.

Expert Market have created the following infographic to demonstrate how to avoid verbal awkwardness on the phone and get what you want out of the conversation:

Get over phone call awkwardness





Steff joined the HRreview editorial team in November 2014. A former event coordinator and manager, Steff has spent several years working in online journalism. She is a graduate of Middlessex University with a BA in Television Production and will complete a Master's degree in Journalism from the University of Westminster in the summer of 2015.