About this Episode
In this HR in Review episode, Bill Banham talks with Sandra Thompson, Founder of the Ei Evolution CX & EX Consultancy. They discuss the difference between ‘remote friendly’ and ‘remote first’ work, and why understanding this distinction is so important for modern businesses. They also explore the importance of emotional intelligence (EI) in the workplace and how to build a culture that encourages engagement and inclusion.
Guest: Sandra Thompson
Sandra is the founder of Ei Evolution CX & EX Consultancy and the 1st Goleman Emotional Intelligence Coach in the UK. She is an expert in emotional intelligence, a TEDx speaker, and has worked with well-known clients like Vodafone, Arsenal Football Club, Waitrose, and Network Rail.
Questions for Sandra Include:
- What is emotional intelligence and why do you care so much about EI in the workplace?
- Why do you focus on how we work rather than where we work?
- Can you describe the difference between ‘remote friendly’ and ‘remote first’ and why this difference is important?
- Describe the skills you think everyone should practice (the 8 identified by Roberta and Nathan) and how these skills might help us avoid increasingly common work issues.
- You recently spoke at DisruptHR London. Can you tell our listeners about your session, the event, and why you got involved?
- If you could pass on one crucial lesson you have learned in your career – in one minute or less – what would be your top tip for HR professionals?
- What is the single biggest change you think will happen in HR over the next 5-10 years?
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Podcast Host and Guests for this Edition
Host: Bill Banham
Bill Banham is Editor at HR Gazette, Host of the popular HRchat Podcast, Associate Editorial Director with HRreview, and co-organizer of such HR, Talent, and leadership-focused events as InnovateWork, Hacking HR Toronto, and DisruptHR London. Bill has interviewed inspiring leaders across the globe from such brands as NASA, the US Government, Simon Sinek, UPS, ADP, SAP, Salesforce, and the United Nations. Bill has 15+ years of experience in editorial, events management, marketing, SEO, advertising, business development, data management, research, and professional development.
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Guest: Sandra Thompson, Founder of Ei Evolution CX & EX Consultancy
Sandra is an emotional intelligence expert and advocate for creating inclusive, high-engagement workplace cultures. She has worked with clients across various industries, helping them adopt EI principles to improve performance and employee satisfaction.
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Chernelle Vaughan is a Marketing Manager at HRreview, an HR news, opinion, and advice publication. She is an author and content creator who contributes articles and hosts podcasts covering contemporary workplace topics including employee experience, remote working, generational workplace dynamics, and organizational culture. She holds education from the University of Westminster and is based in Merton, England.
- Chernelle Vaughan
- Chernelle Vaughan
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- Chernelle Vaughan
