Digital transformation teams at risk as IT teams struggle with the pressure of meeting expectations

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CloudTalent, an Avanade company specialising in IT strategic advisory services, announces research that shows digital transformation projects are at risk as IT teams struggle to meet expectations.

Nine out of ten IT leaders feel digital transformation has brought unprecedented change, in addition to new levels of pressure never experienced before in the industry, according to new research from CloudTalent. As nearly 90 percent of UK businesses are engaging in digital transformation projects, a universal feeling of overwhelming pressure is growing amongst IT teams tasked with bringing these projects to life. Many revealed that this new challenge is greater than any previous IT task they have undertaken.

Adrian Overall, CEO at CloudTalent said:

“Our findings show just how much stress IT leaders and their teams are under to deliver practical change. Many are painfully aware that they are not as effective as they could be at delivering the necessary transformation, due in part to the gaps in execution capabilities that exist in their business,”

“Teams have had to move from running to sprinting just to keep up with projects, let alone grow and innovate, which has led to more and more organisations re-thinking how they resource their IT – on-shoring and in-sourcing their IT projects, as well as hiring contractors or bringing in external organisations to address skills shortages associated with digital transformation and Cloud migration.”

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Digital transformation is the process of accelerated change of business activities, processes, competencies and models. As today’s businesses strive to remain relevant and competitive, becoming more digital has become a critical driving force. In CloudTalent’s research, conducted by Loudhouse, 100 senior level IT leaders from a range of organisations across the UK were interviewed about the challenges they face in adapting their businesses for the digital age.

The survey found that only 40 percent of respondents believed their company is making good progress with digital transformation and only a third say that they are near the end of the process. However, two thirds of respondents admitted the need to employ specialist IT consultants as a critical, yet practical solution to deliver change.

An overwhelming 94 percent of those surveyed already use consultants to help them and half of the respondents are planning to increase their dependence on external specialists as they look to diffuse the mounting pressure and deliver projects on time and within budget.

The research also reveals that a quarter of IT leaders believe the CEO, rather than the CIO (19 percent), is ultimately responsible for successfully building a digital business, and deem senior management engagement as the biggest contributing factor to successful transformation. What’s more, the people-factor is seen as more important than either the role of processes or platforms for creating a ‘digital business’.

Overall added:

“Hybrid cloud adoption and tech commoditisation has shifted internal IT discussions from technology-focused conversations to more business-focused debate around the economic arguments on digital transformation – reducing costs appropriately and investing wisely for the future. With increased expectations from senior management, many IT departments are facing new pressures to succeed on the front line.”

“To combat this, organisations need to find a multi-geared approach that works for them – the right combination of organisational, technical and financial solutions that make the most sense for their business situation, providing the right long term IT solution for their organisation,”

Rebecca joined the HRreview editorial team in January 2016. After graduating from the University of Sheffield Hallam in 2013 with a BA in English Literature, Rebecca has spent five years working in print and online journalism in Manchester and London. In the past she has been part of the editorial teams at Sleeper and Dezeen and has founded her own arts collective.

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