The year was 1998. I had just graduated from college and was working as an entry-level account coordinator in a large PR agency in New York City. I worked hard, but my days ended at 6PM when I left the office. Within the next year, though, Ethernet access at home had become a reality. Suddenly, I was expected to be on call for my boss for any and all client needs. I was irate. I felt I did not make enough money for this. I had experienced the freedom of a solidly eight-hour workday, and I wanted that freedom back.
It would never happen. Over the next several years, diffuse working hours would become so pervasive that France ā as a country ā felt the need to strike back. In this post, weāll talk about Franceās brand new law limiting required employee communication outside of designated work hours. Weāll discuss the particulars, as well as whether or not the policy can be effectively enforced.
Introducing āThe Right to Disconnectā
On the first of this year, Franceās āright to disconnectā law went into effect. The law obliges organizations with more than 50 employees to initiate āswitching offā negotiations with their workforces. The goal of the negotiations is for everyone to agree on employeesā rights to ignore work-related requests outside the boundaries of regular work hours. If employer and employees cannot come to a satisfactory compromise, the organization must publish a charter that explicitly defines employee rights with respect to out-of-hours communication.
The measure was introduced last year by Franceās labor minister Myriam El Khomri. According to theĀ Washington Post, El Khomri received the idea from a report by Bruno Mettling, a director general in charge of human resources at telecommunications behemoth Orange. Mettling explained in his report that a āright to disconnectā policy would benefit employers as much as their employees, whom, he said, are likely to suffer psychosocial risks from a ceaseless communication cycle.
Concern for Working Populace Prompted Law
Itās not an empty claim. As reported inĀ Le MondeĀ and later in theĀ Post, a recent study found than approximately 3.2 million French workers are at risk of āburning out,ā defined as a combination of physical exhaustion and emotional anxiety.
According to an article inĀ the Guardian, a study published by French research group Eleas showed that more than a third of French workers used their devices to do work out-of-hours every day. About 60 percent of workers were in favor of regulation to clarify their rights.
AnotherĀ study out of the University of British ColumbiaĀ found that participants who were assigned to check their email only three times a day were less stressed than those who could check their emails continuously.Ā And Colorado State UniversityĀ found that even the anticipatory stress of expecting after-hours emails might have a negative effect on employee well-being.
Although France is known for its āofficialā 35-hour workweek, for many firms itās in name only. Many French employees continue working remotely long after they leave for the day. In fact, now that France has a record-high unemployment rate of nearly 11 percent, the 35-hour workweek law has been called into question.
The āright to disconnectā law was part of a larger set of labor laws introduced in France last spring. The set was designed to combat some of the unintended negative consequences of the 35-hour workweek. One companion proposal, according toĀ the Telegraph,Ā would give companies the right to renegotiate longer hours and to pay less in overtime to employees who stay longer. Another proposal would make it easier for firms to hire and fire employees. The āright to disconnectā legislation was the only one of the proposed laws that did not generate widespread protests and strikes in France.
France is actually not the first nation to enact such a law. In 2014, GermanyāsĀ labor ministry passed legislation banning managers from calling or emailing their staff outside of work hours except in an emergency. You can immediately spot the loopholes in that one. What constitutes an emergency, especially when you have a Type-A boss?
Nevertheless, according toĀ theĀ BBC, the law prompted several German companies to reduce the burden ofĀ overwork. Car manufacturer Volkswagen blocked all emailsĀ to employeesā Blackberries after-hours, while competitor Daimler said it would delete emailĀ received by employees while they are on vacation.
Examining the Pros and Cons
So whatās the reaction in France? Surprisingly, some employers are embracing it more than their employees. āThereās a real expectation that companies will seize on the āright to disconnectā as a protective measure,ā French workplace expert and Aristat director Xavier Zunigo said, as reported byĀ the Guardian. āAt the same time, workers donāt want to lose the autonomy and flexibility that digital devices give them.ā
InĀ the GuardianĀ piece, work/life balance expert Anna Cox at the University of College London voiced a similar concern. āSome people want to work for two hours every evening, but want to be able to switch off between 3-5PM when they pick their kids up and are cooking dinner,ā she said. āOthers are happy to use their daily commute to get ahead before they arrive in the office.ā
In other words, narrowly defining a policy may not work, since one work schedule does not fit all. The world of work is changing as rapidly as the technology, with more and more employees working remotely or with colleagues in other time zones,ā said Cox. āSome of the challenges that come with flexibility are managing those boundaries between work and home and being able to say āactually I am not working now.āā
Laws such as the one in France will certainly encourage better dialogue about effective work/life balance, or as I prefer to call it, work/life integration. If companies can no longer dump as much work as possible on their employees regardless of working hours, they will hopefully make a concerted effort to define their expectations, whatās truly important, and how employees can contribute in the manner thatās in the best interest of their own health and the health of the organization.
Meanwhile, is France bound to lose ground in the competitive global marketplace because its employees are working less than those in nations without such a law? This could happen, but if it does, I think the cause wonāt be the restrictions themselves, but a general lack of employee motivation to get the best results in the limited work time available to them. And letās face it, this isnāt something you can legislate.
What Does This All Mean For Us?
My husband, who works in academia and spends more time working at home than in the office, commented that āthat law would never fly in the US.ā Heās probably right. We donāt love government interference here, or really any situation in which citizens are told exactly how to behave. And even if such a law did pass, I donāt see it as enforceable. Companies and employees would just ignore it and continue on their merry way. But that doesnāt mean we canāt learn from France (and Germanyās) experiments.
We can start by asking ourselves the tough questions. How can every organization proactively approach the problem of overwork in a manner consistent with its culture and business requirements? How can managers customize individual solutions while still establishing boundaries that protect employees, who are, for example, overlyĀ conscientiousĀ or work-obsessed? How can we accept that more hours and greater access is not the way to increasedĀ productivity, and how can we get to the heart of what is?
Looking for more productivity-related articles? Check out Alexandra’sĀ column on QuickBase’s Fast Track blog.
Rebecca joined the HRreview editorial team in January 2016. After graduating from the University of Sheffield Hallam in 2013 with a BA in English Literature, Rebecca has spent five years working in print and online journalism in Manchester and London. In the past she has been part of the editorial teams at Sleeper and Dezeen and has founded her own arts collective.
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