Principles of Communication (in Adult Social Care)
Elearning - Online Course
Train Your Team Anytime, Anywhere
£24.99 ex VAT
This course covers some of the different ways of communication in adult social care: How to identify barriers to communication and how to reduce these; making sure the person you are communicating with understands what you are communicating; how to get help with communication issues; and much more.
Who is the Principles of Communication Training Course For ?
The course is aimed at workers in adult social care sector.
Duration
75 minutes. (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
Approvals
CPD approved*
* Our IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and distributed under licence.
When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Principles of Communication Training Course Modules
| Course | Module | Module Name | Pass % Required |
| Principles of Communication | 1 | Reasons People Communicate | 70% |
| " | 2 | Ways of Communicating | 70% |
| " | 3 | Identifying Communication Barriers | 70% |
| " | 4 | Reducing Communication Barriers | 70% |
| " | 5 | Checking Understanding | 70% |
| " | 6 | Getting Help With Communication Issues | 70% |
| " | 7 | Confidentiality | 70% |
How our elearning courses work
Specialist online video production methods ensure extremely fast, high-quality streaming. A combination of the presenter, animations and quiz-style questions keeps learners interested and stimulated.
Our content and Learning Management System (LMS) are constructed to provide a set of multiple-choice questions after each module. These help embed the learning in trainees’ memories and allow managers to check the training has been completed and understood.
When a candidate successfully completes a course, they will automatically receive a system-generated certificate.
Training managers can also use our course management portal to keep records and track learner progress.
Trainee Experience
A powerful combination of embedded presenters, live video footage and animated graphics immediately grabs learner interest and holds attention.
Face-to-face eye contact builds trust, triggers emotion and delivers a memorable tone and style, while communicating the essence of the learning content.
The overall result is increased learner engagement and the creation of a lasting, positive impression.
Your Learning Management System
The customer dashboard is where the candidates go to do the training. Learning manager can also use the dashboard to manage any number of candidates. It’s mobile-responsive and can deliver extensive reports. If needed, it will work side-by-side with an existing LMS, via an open API.
Checking on Learning
The candidate-facing areas are constructed so that a set of multiple-choice questions are introduced after each module. Following successful completion of a course, candidates will receive a system-generated certificate.
The question sections of our courses use a variety of techniques.
For example, in the Fire Safety courses, candidates are presented with certain types of fire and have to select the image of the appropriate extinguisher.
We also make use of various exam canvasses to suit all exam types and random question banks. We can feature a wide variety of online questions, including, multiple-choice, drag and drop, surveys, quizzes, answers in free-text exams and assignments.
Recommended System Requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
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