New research commissioned by Velocity Smart Technology has confirmed that UK workers are happier with their mental state as a result of remote working.

Despite the well-publicised pandemic related mental health concerns, over a third of UK workers (34%) insist their mental health has improved.

The improvements are even more pronounced in those aged between 18 and 34, where over half (56%) have seen an improvement.

The research investigated how offices will change in 2022 and how business leaders can support the future of IT support.


A better work-life balance

The ability to better juggle work and family life are likely to play a key part in this generation’s preference for a more flexible approach to work.

Certainly, those who have returned to the office confirm commuting (23%) and loss of flexibility of the working day (20%) are the main challenges – especially for younger people.

“From walking the lock-down dog to managing side jobs and the new or rediscovered joys of taking time to be outside during the working day, substantial numbers of individuals now recognise the nonsensical nature of the old nine to five,” said CEO of Velocity Smart Technology, Anthony Lamoureux.


Employee wellbeing

Organisations have made a positive transition to accommodate employees’ needs over the past two years and appear to be more focused on employee well-being as opposed to equipment.

Almost two fifths (39%) provide options to seek mental health/ well-being support, but businesses still seem to fall short at supporting remote workers outside of the standard office hours with only 28 percent providing out of hours IT support.


A lack of IT support

With more people working from home, this is becoming a much bigger problem.

More than a third of employees said they have experienced more prolonged IT issues since they stopped working exclusively from an office.


How can you ensure good staff retention rates?

Laurence adds: “Whilst businesses should definitely be giving themselves a pat on the back at how they have managed to adapt and support their workforces. They by no means should be kicking back and getting complacent.

“As we all know, employees have more power than ever to turn around and walk out the door if they don’t feel happy, fulfilled and supported. Whether this is through mental health support, IT support, or even better – both. Businesses need to be focussed on enhancing employee experience overall.

“The biggest problem with most IT resolutions, is that it’s a convoluted and time-consuming process, especially now with employees spread out because of remote working. And this is only exacerbated when it involves a problem that can’t be resolved quickly.

“Adopting new technology like cloud, mobile, machine learning and newer technology like smart lockers will all combine in the future to create a more modern, productive and profitable workplace that also increases employee engagement.

“And it’s the business that acts first which will see the biggest benefits.” concludes Lamoureux.






Amelia Brand is the Editor for HRreview, and host of the HR in Review podcast series. With a Master’s degree in Legal and Political Theory, her particular interests within HR include employment law, DE&I, and wellbeing within the workplace. Prior to working with HRreview, Amelia was Sub-Editor of a magazine, and Editor of the Environmental Justice Project at University College London, writing and overseeing articles into UCL’s weekly newsletter. Her previous academic work has focused on philosophy, politics and law, with a special focus on how artificial intelligence will feature in the future.