Manager injured picking up earring sues employer for £1m

-

backpainA Manager at a high street fashion chain is suing her employer for more than £1m, claiming that she suffered “crippling injuries” from picking up an earring.

Safaa Pate was running Coast’s clothes and accessories concession at the House of Fraser department store in High Wycombe, Buckinghamshire, when she bent down to retrieve the earring, which had fallen under a display unit.

Ms Pate said that she suffered “irreparable” back injuries which left her in “unbearable” pain, and claims her career and health have been destroyed because her employer broke health and safety rules.

She has had to undergo a spinal fusion operation for her injuries and now has no feeling in her left leg and foot, and has been unable to work since the incident.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

The former Manager is suing Coast Fashions, the owner of the concession for more than £1m, blaming breaches of health and safety regulations for her back problems.

However, Coast Fashions insists the company is not to blame. It says Ms Pate was the “author of her own misfortune” because she “should have used a stick” to retrieve the earring, which had fallen under a display unit she moved out of the way.

In her High Court writ, Ms Pate claims she underwent major spine surgery and has been incapable of work since the incident in January, 2009, and her Barrister, Caroline McColgan, said the earring had fallen under a gondola shelving unit during stocktaking.

She said:

“She bent down and put her hand under the gondola to retrieve the earring.

“However, it had landed too far in from the edge and she was unable to reach it without moving the gondola out of the way. As she did so she heard a clicking noise and felt her back give way.”

She continued:

“She experienced increasing levels of pain over the course of the day. When it became unbearable she was compelled to leave work and attend hospital for treatment.”

Ms McColgan also argues that Coast “failed to take reasonable steps” to provide a safe system of work and is guilty of breaches in the Health and Safety at Work Regulations 1999 and the Manual Handling Operations Regulations 1992.

In response, the Coast’s Barrister, Caroline Allen, said Ms Pate was making a “large damages claim” in excess of £1m.

She said:

“Miss Pate’s work was light work. She had to move clothes but she was not required to lift or carry anything of substance.

“It was not her responsibility, nor part of her job to move the stands and gondolas. Miss Pate alleges she suffered injury when reaching for an earring which she had dropped on to the floor. It is denied it was sensible or reasonable or other than a breach of her own duty to take care to try to push or move the gondola to reach the earring.”

Allen continued:

“If she proves the earring fell under the gondola, then she should have used a stick or other method of reaching under the gondola to pull the earring out, or she should have left it there until help was provided.

“She should not have tried to move the gondola. She acted unreasonably, in breach of her manual handling training and was the author of her own misfortune.”

The case is expected to come to trial in November.

Pamela Flores is an events professional with experience at Symposium Events, a UK-based conference and events organization. She has worked in editorial and event coordination roles within the HR and expatriate management sector, contributing to the organization of major conferences including the Expatriate Management and Global Mobility conference. Her background spans online editorial work and events management within the professional conference industry.

Latest news

Curtis Holmes: Payroll is the driver for employee engagement

Payroll has long been treated as a back-office necessity: essential, but not something that shapes culture or drives engagement. This no longer stands.

Labour market yet to show major AI impact on jobs, govt adviser says

A government economic adviser has challenged predictions of widespread AI-driven unemployment, arguing labour market data has yet to show disruption.

Young workers ‘pressured into signing NDAs after workplace injuries’

Workers say injuries are being hidden behind confidentiality agreements while financial pressures leave many afraid to challenge unsafe conditions.

CIPD recognises 30 HR leaders driving change across UK workplaces

The CIPD has unveiled its HR30 list for 2026, recognising senior people leaders whose work has delivered measurable impact across organisations and workforces.
- Advertisement -

Brits dream of being their own boss, but still cling to the monthly pay cheque, survey reveals

Britons say they like the idea of self-employment, but most still value the security and stability of traditional jobs.

AI Coaching Won’t Replace Managers. It Will Expose Coaching Debt.

As AI coaching expands, employers may gain a clearer view of where manager support is falling short.

Must read

Ben Hancock: The great return – creating offices that people actually want to come to

A global, top-down push for a full-time return to the office, is clashing with a workforce that has grown accustomed to the flexibility and focus of remote work.

Alan Price: MPs publish “unintelligible” gig economy contracts

The Work and Pensions Committee has published contracts from Uber, Deliveroo and Amazon as part of its review in to the gig economy, with one MP calling the Uber contract “gibberish”.
- Advertisement -

You might also likeRELATED
Recommended to you