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XpertHR – Handling Difficult Conversations

Handling difficult conversations - XpertHR
Line manager briefing guide – download the free whitepaper.

Lots of great outcomes exist on the other side of a difficult conversation.

Are you confident the line managers in your organisation have the skills to have those tricky conversations?

Perhaps to tell an employee they are at risk of redundancy, deliver some negative but crucial feedback to someone about their performance, or address conflict between team members.

Use our line manager briefing on handling difficult conversations to give your managers the skills to navigate those conversations with confidence.

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This guide covers:

  • The line manager’s role
  • Difficult topics of conversation
  • The importance of addressing difficult issues promptly
  • The consequences of failing to address the issue
  • The conversation: five key tips
  • Dealing with an employee’s difficult attitude
  • Following the meeting

 

 

Get your free Line Manager Briefing Whitepaper

Line manager briefing on handling difficult conversations

Simply complete the form below to get your free copy now!

 

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Chernelle Vaughan is a Marketing Manager at HRreview, an HR news, opinion, and advice publication. She is an author and content creator who contributes articles and hosts podcasts covering contemporary workplace topics including employee experience, remote working, generational workplace dynamics, and organizational culture. She holds education from the University of Westminster and is based in Merton, England.