Introduction to Emotional Intelligence
Elearning - Online Course
Train Your Team Anytime, Anywhere
£64.99 ex VAT
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
Who is the Introduction to Emotional Intelligence For?
This course is aimed at supervisors and mangers but could be taken by anyone looking to improve their Emotional Intelligence skills.
50 minutes. (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
* Our IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and distributed under licence.
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
This course can be taken by individuals who are doing the training for themselves or it can be booked by businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Why Take the Introduction to Emotional Intelligence Course?
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
Introduction to Personal Safety for Lone Workers Course Modules
|Pass % Required
|Introduction to Emotional Intelligence
|What is Emotional Intelligence?
|Understanding and recognising emotions
|Emotional Intelligence at work
|Tips for dealing with emotions at work
About our Courses
How our elearning courses work
Specialist online video production methods ensure extremely fast, high-quality streaming. A combination of the presenter, animations and quiz-style questions keeps learners interested and stimulated.
Our content and Learning Management System (LMS) are constructed to provide a set of multiple-choice questions after each module. These help embed the learning in trainees’ memories and allow managers to check the training has been completed and understood.
When a candidate successfully completes a course, they will automatically receive a system-generated certificate.
Training managers can also use our course management portal to keep records and track learner progress.
A powerful combination of embedded presenters, live video footage and animated graphics immediately grabs learner interest and holds attention.
Face-to-face eye contact builds trust, triggers emotion and delivers a memorable tone and style, while communicating the essence of the learning content.
The overall result is increased learner engagement and the creation of a lasting, positive impression.
Your Learning Management System
The customer dashboard is where the candidates go to do the training. Learning manager can also use the dashboard to manage any number of candidates. It’s mobile-responsive and can deliver extensive reports. If needed, it will work side-by-side with an existing LMS, via an open API.
Checking on Learning
The candidate-facing areas are constructed so that a set of multiple-choice questions are introduced after each module. Following successful completion of a course, candidates will receive a system-generated certificate.
The question sections of our courses use a variety of techniques.
For example, in the Fire Safety courses, candidates are presented with certain types of fire and have to select the image of the appropriate extinguisher.
We also make use of various exam canvasses to suit all exam types and random question banks. We can feature a wide variety of online questions, including, multiple-choice, drag and drop, surveys, quizzes, answers in free-text exams and assignments.
Recommended System Requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
Frequently Asked Questions
Yes. You can buy courses for as many team members as you wish and manage them through the ‘LMS’ (Learning Management System) portal.
Yes, we offer discounts for large purchases – see below:
- 3% – 50 Courses
- 8% – 100 Courses
- 15% – 250 Courses
- 20% – 500 Courses
Yes. Our courses are built with responsive designs, so they can adapt to multiple device sizes, whether it’s desktop, laptop, smartphone, or tablet.
This is particularly useful for learners who are ‘on the go’, or who work in environments where desktop computers are not available.
A recent forecast stated that around 80 per cent of the world’s population (that’s over 6 billion people) are now smartphone users. So it’s no surprise to discover that mobile phones are widely used in training – a trend that is certain to grow significantly in the future.
Why are learners more motivated and engaged in mobile learning courses?
Well, for a start, mobile learning eliminates the need for learning to happen at a particular time and place, or on a specific device.
Mobile learning seamlessly integrates into peoples’ daily routines, making it easier for them to stay on track with the courses, resulting in increased course completion and knowledge retention.
Learners can also use mobile courses to recall information while at work, so they can perform their job better. For example, when someone is about to perform a task, or check a piece of machinery, or give a product sales pitch, they can quickly check their mobile phone and run a short course to help them brush up on the key facts.