A new report reveals a strong prejudice among UK employers towards transgender workers, with 1 in 3 employers admitting they are “less likely” to hire somebody who identifies as transgender.

The survey identified the retail sector as having the highest number (47 per cent) of businesses unlikely to employ someone who identifies as transgender, followed by IT (45 per cent), leisure and hospitality (35 per cent) and manufacturing (34 per cent). The financial services industry is most open to the idea of hiring transgender workers but with only a third (34 per cent) agreeable to the idea, along with the legal sector (33 per cent) and construction and engineering (25 per cent).

Just 3 per cent of the 1,000 employers polled from a cross section of industries, have an equal opportunities policy that openly welcomes transgender people to apply for jobs, and out of the third of employers that would consider hiring somebody who is transgender, just 8 per cent think they should have the same rights to be hired for a job as everyone else. Few feel their workplace is liberal enough to tolerate transgender workers, with only 4 per cent declaring their workplace culture diverse enough for transgender people to “fit in.”

The findings, published by Crossland Employment Solicitors, come amidst recent reports by Stonewall, revealing how half of transgender workers hide their identity at work for fear of discrimination. In fact, Crossland Employment Solicitors also found that a staggering 74 per cent of employers have never knowingly worked with anyone who identifies as transgender – implying that most transgender workers do not reveal their true gender identity for fear of condemnation.

Ignorance of the law 

Earlier this year The Equality and Human Rights Commission (EHRC) called upon government to act on transgender discrimination. The Equalities Act 2010 only protects transsexuals (transgender people who propose to, are undergoing or have undergone medical “gender-reassignment” treatment) against discrimination. Yet, less than a quarter (23 per cent) of the employers polled by Crossland Employment Solicitors, who are responsible for recruiting staff, are aware of the laws protecting transgender workers.

77 per cent of employers polled were wrong when asked which transgender characteristics are protected against discrimination. Employers in the tech sector were the worst for knowing the law, with 87 per cent giving incorrect answers followed by retail with 83 per cent and banking, and construction and engineering with 80 per cent.

Lack of zero-tolerance policy on transphobic bullying

The report by Crossland Employment Solicitors also found a serious lack of trans-inclusive workplace policies among UK employers across all sectors and especially in the IT sector. 88 per cent of all employers and 93 per cent in the tech sector, admitted to not having any policies specific for transgender workers.

  • A mere 2 per cent of employers offer a transitioning at work policy to support staff intending to go through gender transition.
  • Only 3 per cent have an official support system for workers wishing to disclose their transgender status.
  • Just 12 per cent have a zero-tolerance policy on transphobic bullying and harassment in the workplace.
  • Only 2 per cent have gender neutral toilets.
  • An overwhelming 88 per cent of employers disagree that public and work places should have unisex lavatories to accommodate transgender people.


Transphobia outside the workplace

Transphobia extends beyond the workplace. More than half (51 per cent) think Women’s Aid, the UK domestic violence charity, is wrong to consider lifting its ban on transgender women working in their refuges. Over a third (37 per cent) feel transgender women should not have a choice to take hormone therapy so they can potentially breastfeed their baby after the first recorded case of its kind was published February this year. And, nearly a quarter (23 per cent) think that the Labour Party was wrong to open its all-women shortlists to self-identifying transgender women.

Commenting on the findings, Beverley Sunderland, Managing Director of Crossland Employment Solicitors, said,

“Our findings reinforce what bodies such as ACAS and the Women and Equalities Select Committee have been highlighting to the Government for years; trans-identity is more complex than the law currently recognises.

“What’s most worrying is the high percentage of employers that are biased against transgender workers from the recruitment stage and beyond. And not just in one sector, but a prejudiced attitude that is found throughout both shop floor and management in particular in the retail and tech sectors. Whether this reflects a lack of understanding or simply a fear of a potential discrimination claim, is not evident.

“What is clear is the need to change the law to protect not just those who are going through gender reassignment, but the wider transgender community such as non-binary workers. In 2016 The Women and Equalities Select Committee recommended amending the protected characteristic of gender reassignment in the Equalities Act 2010 to read ‘gender identity’ which was rejected by Government. But if we’re to encourage businesses to build a trans-inclusive workplace then we need the backing of the law together with greater support for employers to help understand the issues around transgender workers in the workplace.  A business where everyone feels welcome and valued is by far a more productive one.”


About the research

The research by Crossland Employment Solicitors surveyed 1,000 employers involved in the overall company’s recruitment strategy (including business owners, MDs, CEOs, Board Directors) from a range of sizes of organisations and from a mix of industry sectors including industrial and traditional sectors such as construction and engineering, as well as finance, banking and IT.

1,000 respondents answered the questions and participation in the survey was limited to respondents who answered yes when asked: “Are you responsible for the company recruitment strategy, process and / or policies?”






Rebecca joined the HRreview editorial team in January 2016. After graduating from the University of Sheffield Hallam in 2013 with a BA in English Literature, Rebecca has spent five years working in print and online journalism in Manchester and London. In the past she has been part of the editorial teams at Sleeper and Dezeen and has founded her own arts collective.