According to a study by Allen & Overy, office banter could cost UK businesses up to £292bn in tribunal claims during 2013.
As staff return to work following the Christmas period, UK employers are warned to make sure that their employees exercise caution when ‘joking around’ with colleagues, as what may be seen as innocent banter or a funny gesture to one person can often be interpreted as quite the opposite by another, and may, perhaps, even result in a discrimination claim.
Allen & Overy asked over 1,000 UK workers if they could easily draw the line between banter and unlawful bullying, and despite 80% of respondents claiming they could, when asked to identify unlawful comments, the responses suggest otherwise.
The study found that 46% think it is not unlawful to display a calendar of a male or female semi-naked model, however Allen & Overy say:
“Although some may appreciate the human form, others may feel it creates an intimidating, hostile, degrading or offensive workplace environment.”
It says that this could lead to harassment claims, which could potentially cost UK businesses up to £135bn.
In regards to offensive language, 59% of respondents feel it is not unlawful to swear, which A&O states is correct to some extent. However, swearing based on a legally protected characteristic such as gender, sexuality, race etc. can lead to a discrimination claim.
The results also revealed that 59% feel blaspheming is not unlawful; but for a religious colleague this may be seen as hostile and offensive and might form the basis of a religious discrimination claim.
According to the research, 78% of workers believe that sending a work colleague an anonymous card and chocolates is not unlawful, but A&O warns that even a gesture such as this could turn into a harassment claim, particularly if the person receiving the gift is in a relationship and has made it clear that s/he is not interested.
Commenting on the findings, Allen & Overy’s Employment Partner, Karen Seward, said:
“The festive season is often a favourite one with workers and a rare chance to enjoy a few drinks with colleagues. But once the lights go on and the party finishes, employers can be left with disciplinary headaches.
“There’s a fine line between friendly, acceptable banter and unlawful harassment/discrimination, but encouraging and educating workers to stay on the right side of the line is not as easy as it sounds.
“Time and time again, workers throw advice in this area into the ‘political correctness’ box, not appreciating the litigation risks or the impact on individuals. But they should do so at their peril, as an employee can be made personally liable for a discrimination claim under which compensation is unlimited.”
I was interested in the article but not sure how your calculations led you to arrive at this figure? £292 billion is several times the UK’s entire deficit; the cost of some 50 aircraft carriers. Sure you didn’t get the decimal in the wrong place? I am all for highlighting the risk to employers’ business prospects through free, uncapped tribunal claims, but the case is undermined if it looks like the profession is scaremongering.
Have you checked the figure of £292 bn?
That’s more than the combined UK govt spend on healthcare and pensions.
Sounds like Allen and Overy made the number up down the pub.
Billion, or million? £292 billion seems a tad high – about 15% of GDP?
absolute total and utter rubbish with no foundation or fact, with an average tribunal award of £5000 this would mean over 500,000 claims all being successful.
Instead of looking at actual court cases, Allen & Overy have made unlikely extrapolations from their survey. For instance, just because 46% of respondents don’t think that naked images are ‘unlawful’ doesn’t mean they are going to put one up.
This article – I presume it’s re-hashed from a press release as it cites no other sources – was probably meant to look good for Allen & Overy, but it’s make me think less of them.
Surely it’s time for employers to stop worrying about such trivial matters and start focusing their efforts on creating a positive working environment, where employees feel free to express their opinions. Two-way communication is essential to any engagement initiative and vital to improving the productivity levels of employees.
Here are my ten things that you may do completely innocently while at work which could get you into a lawsuit during 2013…
1. Sending chocolates at Christmas
2. Sending a card on Valentines day
3. Licking the inside of your Cadbury’s Creme Egg
4. Wearing a skirt above knee length!
5. Sucking the end of your pen
6. Signing off an email ‘LOL’
7. Referring to the Pamela Andersons’ assets
8. Toasting with ‘Bottoms Up’
9. Giving a colleague a hug sideways on frontways
10. Putting your hands in your pockets
Blog: Office banter causing concern for employers – but why should it?