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Tackling Unconscious Bias in Recruitment – 12th September 2024

£299.00 ex VAT

Being able to demonstrate good Recruitment Skills and has never been more pertinent.  Surveys are being conducted by many to establish that at least 70% of teams have changed team members in the last 6 months.

That is a lot of recruitment!

Hiring bias is a reality that can occur both consciously and unconsciously. It needs to be addressed head on if we are to ensure fairness and hire the best talent.



Tackling Unconscious Bias in Recruitment – 12th September 2024

Elearning - Live Online Course

3 Hours - Tuesday, 12th September 2024

£299.00 ex VAT

Being able to demonstrate good Recruitment Skills and has never been more pertinent.  Surveys are being conducted by many to establish that at least 70% of teams have changed team members in the last 6 months.

That is a lot of recruitment!

Hiring bias is a reality that can occur both consciously and unconsciously. It needs to be addressed head on if we are to ensure fairness and hire the best talent.

Todays’ HR press is talking about ‘The great resignation’ … which means we have been thrown into rollercoaster of recruitment with a buoyant job market with no time to make mistakes.

Josh Bersin

Who Is the Course For?

HR business partners and members of the HR team who want to contribute more broadly to improve diversity and organisational effectiveness through hiring.

You will appreciate this session if you are an HR professional who interviews alongside managers. If you need to refresh your interview practice to take note of how bias can creep into interview processes and avoid biased decisions being made.


Why Take the Tackling Unconscious Bias in Recruitment Course?

At the end of this workshop you will :

  • Have a structured bias free process to follow
  • Understand the most common types of bias
  • Take note of how bias can creep into your decision making
  • Understand the different types of evidential interviews
  • Know what questions to ask and what evidence to seek

Interview ‘good practice’ – tips and techniques

What is the Format?

Remote live learning.  Remote live learning

Duration: 3 hours.

The Tackling Unconscious Bias in Recruitment Course Agenda

The recruitment process and avoiding process bias

  • Right fit, right skills and best candidate
  • Process improvement
  • Set a plan for a great experience

Watch your bias

  • Common types of unconscious bias
  • Bias traps and how it affects interviews
  • Avoiding the effects of unconscious bias on decision-making

Use the four-part structure to best effect

  • Plan – prepare  – interview  – close
  • Remote interviewing tips

Knowing what to look for? The search for evidence !

  • How to elicit the evidence you require
  • Communication skills in action
  • How do you test for job fit and competence
  • CARL vs STAR : competency based questioning structures

Weighing the evidence

Make evidence-based decisions

Karen Velasco (Facilitator, trainer and executive coach)

Karen is an experienced executive coach, trainer and facilitator with a passion for helping people and organisations become the best they can be. She’s worked in a variety of HR, training, development and leadership roles for over 25 years for a range of public and private sector organisations. Her recruitment experiences spans from designing and delivering graduate recruitment strategies to recruiting board-level executives, for companies such as Microsoft, Centrica and Sopra Steria.

Karen spent nine years as a non-executive director at the University of Chichester and has recently spent ten years as a trustee of its Students Union, where she supported the leadership team on issues relating to HR and organisational change.


As preparation for the workshop, you will and complete a few questions to capture your initial reflections. This will help you maximise the potential learning available during the live session.


You will end the session with a bibliography of current reading related to the topic: Signposting to online articles and links to a variety of resources on this topic will be made available.


Yes, we deliver remotely and we also cover contemporary interviewing techniques.

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About our Courses

About our Courses

How our elearning courses work

Specialist online video production methods ensure extremely fast, high-quality streaming. A combination of the presenter, animations and quiz-style questions keeps learners interested and stimulated.

Our content and Learning Management System (LMS) are constructed to provide a set of multiple-choice questions after each module.   These help embed the learning in trainees’ memories and allow managers to check the training has been completed and understood.

When a candidate successfully completes a course, they will automatically receive a system-generated certificate.

Training managers can also use our course management portal to keep records and track learner progress.

Trainee Experience

A powerful combination of embedded presenters, live video footage and animated graphics immediately grabs learner interest and holds attention.

Face-to-face eye contact builds trust, triggers emotion and delivers a memorable tone and style, while communicating the essence of the learning content.

The overall result is increased learner engagement and the creation of a lasting, positive impression.

Your Learning Management System

The customer dashboard is where the candidates go to do the training. Learning manager can also use the dashboard to manage any number of candidates. It’s mobile-responsive and can deliver extensive reports. If needed, it will work side-by-side with an existing LMS, via an open API.

Checking on Learning

The candidate-facing areas are constructed so that a set of multiple-choice questions are introduced after each module. Following successful completion of a course, candidates will receive a system-generated certificate.​

The question sections of our courses use a variety of techniques.

For example, in the Fire Safety courses, candidates are presented with certain types of fire and have to select the image of the appropriate extinguisher.

We also make use of various exam canvasses to suit all exam types and random question banks. We can feature a wide variety of online questions, including, multiple-choice, drag and drop, surveys, quizzes, answers in free-text exams and assignments.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Frequently Asked Questions

Frequently Asked Questions

Yes. You can buy courses for as many team members as you wish and manage them through the ‘LMS’ (Learning Management System) portal.

Yes, we offer discounts for large purchases – see below:

  • 3% – 50 Courses
  • 8% – 100 Courses
  • 15% – 250 Courses
  • 20% – 500 Courses

Yes.  Our courses are built with responsive designs, so they can adapt to multiple device sizes, whether it’s desktop, laptop, smartphone, or tablet.

This is particularly useful for learners who are ‘on the go’, or who work in environments where desktop computers are not available.

A recent forecast stated that around 80 per cent of the world’s population (that’s over 6 billion people) are now smartphone users. So it’s no surprise to discover that mobile phones are widely used in training – a trend that is certain to grow significantly in the future.

Why are learners more motivated and engaged in mobile learning courses?

Well, for a start, mobile learning eliminates the need for learning to happen at a particular time and place, or on a specific device.

Mobile learning seamlessly integrates into peoples’ daily routines, making it easier for them to stay on track with the courses, resulting in increased course completion and knowledge retention.

Learners can also use mobile courses to recall information while at work, so they can perform their job better. For example, when someone is about to perform a task, or check a piece of machinery, or give a product sales pitch, they can quickly check their mobile phone and run a short course to help them brush up on the key facts.