HR advice phone line peaks due to coronavirus fears

-

Peninsula’s 24-hour HR advice phone line has seen calls increase by a fifth since the outbreak of coronavirus or COVID-19 as employers are asking for advice on how to manage and prepare their workplace.

The global employment law consultancy acts as an HR hotline to over 40,000 UK businesses and over the past week has witnessed a 20 per cent increase in the number of calls they are receiving.

Due to this, they have now created a coronavirus advisory team to deal with inquiries of this nature.

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

Kate Palmer, associate director of advisory at Peninsula, said:

If an individual has recently travelled back from severely affected areas like Iran and parts of Northern Italy, the Government is currently advising that they self-isolate even if no symptoms are present. There is no obligation to pay an employee who is not sick but cannot come to work because they have been told by a medical expert to self-isolate, or have had to go into quarantine. However, due to the circumstances, employers may decide to maintain payment to the individual, mainly if they were in Wuhan or the Hubei Province on business. If employees who fall into this category attempt to come to work, they should be reminded of these instructions and instructed to go home for the stated period.

Alternatively, the employee could be allowed to take this period as annual leave or provided the opportunity to work from home while they see if they do start to show symptoms

For employees travelling back from other affected areas, which at this moment includes Hong Kong, Japan and Singapore, they may decide to self-isolate if they feel they have been exposed. Again, there is no legal requirement to pay employees in this scenario unless they report as sick during that time, in which case normal sickness absence and pay procedures should apply.

Though, Acas suggests that it is best practice to treat this period as sick leave and follow usual sick pay policies or offer the employee the option of taking paid annual leave. This can help reduce the risk that the employee feels compelled to attend work and by doing so, put other employees at risk of catching the virus. Some employers may nevertheless choose not to pay employees in this situation. While this is not unlawful, employers should be consistent in their approach if more than one employee is affected to avoid claims of less favourable treatment.

On 11/02/2020 XpertHR offered advice on how business’ should support their staff during the spread of coronavirus.

Darius is the editor of HRreview. He has previously worked as a finance reporter for the Daily Express. He studied his journalism masters at Press Association Training and graduated from the University of York with a degree in History.

Latest news

Alison Lucas & Lizzie Bentley Bowers: Why your offboarding process is as vital as onboarding

We know that beginnings shape performance and culture, so we take time to get them right. Endings are often rushed, avoided or delegated to process.

Reward gaps leave part-time and public sector staff ‘at disadvantage’

Unequal access to staff perks leaves part-time and public sector workers less recognised despite strong links between incentives and engagement.

Workplace workouts: simple ways to move more at your desk and boost health and productivity

Long periods at a desk can affect energy, concentration and physical comfort. Claire Small explains how regular movement during the working day can support wellbeing.

Government warned over youth jobs gap after King’s Speech

Ministers face calls for clearer action on youth employment as almost one million young people remain outside education, work or training.
- Advertisement -

UK ‘passes 8 million mental health sick days’ as anxiety and burnout hit younger workers

Anxiety, depression and burnout are driving millions of lost working days as employers face growing calls to improve mental health support.

Employers face growing duty of care pressures as business travel costs surge

Employers are under growing pressure to protect travelling staff as geopolitical instability, rising costs and disruption reshape business travel.

Must read

Professor Colin Green: Bonus Gravy on top

Bonus payments for high-earners have tended to be justified...

Poppy Jaman: Taking a whole organisational approach to mental health

Each year around ten million adults in the UK will experience mental ill health, meaning one in four of us will experience a mental health issue at some point in our lifetime. Poppy Jaman, CEO of Mental Health First Aid (MHFA) England, shares her thoughts on how employers can take a whole organisation approach to mental health.
- Advertisement -

You might also likeRELATED
Recommended to you