Advice hotline ‘should be welcomed’

A new telephone service which has been set up in order to help vulnerable workers seek advice about their employment rights and to report abuses of those rights should be welcomed, according to one sector commentator.

The Department for Business, Innovation & Skills recently announced the launch of the new Pay and Work Rights helpline, which will provides a unified point of contact for both employers and workers and may help to cut down on instances of stress in the workplace.

Commenting on the news, Phil Flaxton, chief executive officer of Workwise UK, welcomed the initiative and said: “I think the key, as always with these things, is ensuring that people do use them [and] that companies who are uncertain of their ground in terms of employment law actually locate these websites.”

He added that anything that is offered by either the government, a trade union or any industry body should be welcomed and supported, particularly as the recession rumbles on.

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If you have a question or complaint you can call the free Pay and Work Rights Helpline on 0800 917 2368.