Staff need training to use email effectively

Businesses need to offer their staff time-management and formal email training to ensure they carry out efficient office communication, according to a magazine.

Time is wasted sending emails, which leads to a less efficient workforce, so employers need to discuss the effects of this on productivity, Web User says.

According to research by Expert Messaging, over three-quarters of people check their email within the first five minutes of turning their computer on.

Ben Camm-Jones, news editor at Web User, said training needs to be offered to staff so they can deal with emails effectively.

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“Perhaps bosses need to look at time-management training as well to ensure employees are aware of all the things they can do to be more effective in their jobs,” he added.

The research also shows nearly three-quarters of people spend at least one hour per day on email and 40 per cent spend over two hours communicating this way.