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UK loses ground in global remote work rankings

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A global ranking of the most connected cities evaluated mobile data affordability, mobile internet speeds, free Wi-Fi access and mobile penetration. Leading the table were Kuala Lumpur in Malaysia, Milan in Italy and Lisbon in Portugal, all offering strong mobile connectivity alongside abundant public Wi-Fi and low costs for data.

In contrast, no UK city — including London, Manchester or Edinburgh — appeared near the top of the ranking. The omission reflects wider concerns about the UK’s digital infrastructure and raises questions about the country’s attractiveness as a location for remote work.

Connectivity still uneven in the UK

Although mobile coverage in much of the UK is extensive, rural and urban performance remains mixed. Government programmes such as the Shared Rural Network have expanded 4G availability to around 95 percent of the country, with new mobile masts rolled out across England, Scotland and Wales in recent years. But gaps persist in service quality between urban and rural areas, and indoor signal strength can still vary significantly by location.

Independent data suggests that many users continue to encounter patchy mobile internet, with reports indicating that a significant proportion of people in major cities experience poor signal at home and in commercial buildings — an issue that can undermine productivity, especially for workers relying on mobile connections for remote tasks.

The UK’s mobile market also ranks relatively low in some global indices of network excellence, with assessments placing it outside the top tier of countries for overall consistency and reliability of mobile service. Investment and consolidation in the sector have aimed to address these shortfalls, but challenges remain.

What it means for British employers

Reliable mobile internet supports remote collaboration, cloud computing, video conferencing and access to business systems outside traditional office environments.

For companies recruiting internationally or enabling employees to work from anywhere, the absence of a UK city in the world’s most connected list could signal a competitive disadvantage. Remote and hybrid work policies increasingly factor connectivity into decisions about where staff choose to live and work, and poor internet infrastructure is cited by businesses and workers as a barrier to productivity and growth.

For employers, that perception matters. Remote workers who struggle with intermittent Wi-Fi or weak mobile signals may face frustrations that increase churn or reduce the effectiveness of hybrid working arrangements. Organisations that depend on seamless global communication may also factor connectivity quality into their strategic planning when choosing where to base teams or offer flexible location options.

Policy efforts and future improvements

A major collaborative effort between the UK government and mobile network operators has significantly increased 4G coverage in previously underserved areas, and emerging technologies such as satellite-linked mobile services are being explored to fill remaining gaps.

Yet those projects may take time to materialise fully, and employers are increasingly aware that connectivity intersects with other trends such as the rise of artificial intelligence, mobile-first work tools and cloud-based systems.

As HR teams weigh remote work policies, talent attraction strategies and international recruitment, the quality of internet and mobile infrastructure may no longer be a peripheral concern but a core element of how competitive the UK remains as a place to work and live in a globalised labour market.

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