Job dissatisfaction at a high due to poor communication from management

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  • A third (32%) of UK employees are on the look out for a new job
  • 86% of workers reveal that they don’t get the training and guidance required for their job
  • 57% don’t believe they are being communicated to clearly about their own career progression at work
  • Over three quarters (78%) of British employees don’t believe their senior management communicate with staff effectively
  • Almost half (43%) of workers feel their current workplace doesn’t celebrate success
  • Lane4’s Managing Director, Adrian Moorhouse, calls for business leaders to develop a line of sight between the visions and strategies created by senior management and their people

Nearly nine in 10 (86%) of UK workforce report that they don’t get the training and guidance required for their role from management, with almost a third (32%) keeping an eye out for new job opportunities as a result, reveals a new study from business performance consultants Lane4.

Worryingly, over half (57%) of workers don’t believe they are being communicated to clearly about their own career progression. And more than three quarters (78%) of staff also feel their company does not communicate to them effectively, leaving them wanting to know more about the organisation they work for, according to the study of 1,500 UK employees.

And it’s workers in Northern Ireland who suffer the most, with nearly half (45%) of employees claiming they don’t get told what’s going on.

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In contrast, workers from the West Midlands feel they are communicated to by their seniors about the company very well, with over half (57%) reporting this.

Despite a year of successes being celebrated across the nation with the Olympic and Paralympic Games, when it comes to the workplace it is a different story.

Almost half (43%) of workers feel their current workplace doesn’t celebrate – or even communicate – company successes, which would have a positive effect on staff morale if successes were marked more often.

And it could be inter-office relations that lead to communication breakdowns throughout the business, as over a third (39%) of workers reported poor dynamics in their team.

Commenting on the news, Lane4’s Managing Director and Olympic gold medallist, Adrian Moorhouse, comments, “Ineffective communication between employees and management has serious consequences on both morale and performance. With over three-quarters of workers reporting they don’t feel like they’re being communicated to by their senior management, there’s a real opportunity for business leaders to develop a line of sight between the visions and strategies created by senior levels. This will ultimately help to drive employee engagement, which we know has a direct impact on business results.”

Lane4 was co-founded in 1995 by British Olympic champion and leadership expert Adrian Moorhouse. Using a blend of business, psychology and sport, Lane4 takes the training and psychological techniques used by world-class athletes, helping leaders and their teams to gain competitive advantage.

Lane4’s team of consultants include London 2012 medal winner Greg Searle (rowing), as well as Senior Communications Consultant, Louise Oliver. They develop bespoke programmes in areas including talent management, employee communications and leadership development to help businesses reach their potential and achieve world-class performance.

Lane4 has worked with a number of FTSE 100 companies and clients including Coca-Cola (GB), Sainsbury’s, British Telecom, Nestlé and Argos.

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